Dental Office Manager

Company: PopUp Smiles- Chicago, Il
Location: Chicago
Posted on: February 15, 2026

Job Description:

Job Description Job Description About PopUp Smiles PopUp Smiles, Inc. is a forward-thinking mobile dental healthcare provider headquartered in Newport Beach, California. We specialize in delivering high-quality, accessible dental care directly to patients across diverse communities. Our mission is to expand oral healthcare access by bringing comprehensive, compassionate, and professional dental services to workplaces, schools, residential communities, and remote areas. As we continue our nationwide expansion, we are seeking dynamic and organized professionals who are passionate about mobile healthcare, thrive in a fast-paced team environment, and are eager to be part of an innovative healthcare delivery model. Field Manager - Chicago Job Summary We are seeking motivated, self-led dental professionals to join our team and grow with us! Currently we are seeking a Field Manager in the Chicago area that has an entrepreneurial mindset, excellent customer service, and most importantly are team players that are willing to travel. If this intrigues you, we want to hear from you today! Join our dynamic dental team and play a crucial role in providing high-quality patient care. You will work closely with our dental professionals to ensure efficient and smooth operations within the practice. Your dedication to patient comfort, knowledge of dental procedures, and adherence to infection control protocols will be essential in delivering exceptional service. Must have excellent customer service and organizational skills to oversee the day-to-day operations of our mobile dental practices, and be willing to travel locally and out of state from time to time. The primary responsibilities include overseeing and managing field staff, logistics, managing administrative tasks, and ensuring a smooth patient experience. Here’s a more detailed description of the role: Key Responsibilities: Staff Supervision & Training: Hire, train, and supervise field personnel, including dentists, dental assistants, and hygienists. Ensure staff members adhere to field protocols and maintain high standards of patient care. Patient Scheduling & Coordination: Oversee patient appointment scheduling to optimize the dentist’s time and minimize wait times and maximize production. Handle patient inquiries and resolve any scheduling conflicts or concerns. Billing & Insurance: Oversee billing procedures and manage insurance claims, including verification and follow-up. Ensure accurate patient billing, including processing payments and providing billing statements. Financial Management: Manage the practice’s budget, including overseeing dental supplies, equipment, and other expenses. Track revenue and expenditures and assist in implementing financial strategies to improve profitability. Compliance & Record Keeping: Ensure that the field complies with all local, state, and federal regulations, including HIPAA and OSHA. Maintain and organize patient records in a secure, accurate, and confidential manner. Customer Service & Patient Relations: Foster positive relationships with corporate clients and their employees (our patients) and ensure their satisfaction with the care provided. Address any patient complaints or issues promptly to maintain a high standard of service. Marketing & Business Development: Assist in developing marketing strategies to attract new corporate clients, patients and retain existing ones. Work with marketing to promote the field operations through social media and other campaigns. Skills and Qualifications: Strong organizational, communication, and leadership skills. Proficient in dental practice software (e.g., Dentrix Ascend) and dental management tools. Knowledge of dental terminology and procedures is a must. Ability to multitask, problem-solve, and maintain a professional demeanor in a fast-paced environment. Requires prior experience in dental office management. The role is responsible for production and combines administrative skills with customer service and financial management, playing a vital role in the overall success and efficiency of the dental practice. Skills: General Practice Consulting/Training Fee for Service HMO Implants Treatment Planning Billing Social Media Cross-trained (Front/Back Office) Insurance Management Experience Marketing Benefits: Medical Dental 401k PTO Bonuses Compensation: $100,000/year

Keywords: PopUp Smiles- Chicago, Il, Downers Grove , Dental Office Manager, Healthcare , Chicago, Illinois