Milwaukee Streetcar Operations Manager

Company: Transdev
Location: Milwaukee
Posted on: March 19, 2026

Job Description:

Transdev inMilwaukee, WIis hiring an Operations Manager.This position will lead daily rail operations for Milwaukee’s modern streetcar system. This role oversees operators, dispatch, service delivery, and safety coordination in a highly visible, federally regulated transit environment. The Operations Manager will have the opportunity to shape operations in a growing streetcar system. Transdev is Proud to Offer: Annual range for this role is $77K-95K a year based on experience Benefits include: - Vacation: 1 week vacation - Sick days: 7 days - Holidays: 12 days; 8 standard and 4 floating - Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: - Assumes first-line supervision of location employees. Ensures company policies and procedures are followed. - Have direct interface with the City of Milwaukee - FTA/State DOT oversight exposure - Coordinates daily transit operations' dispatching and in-service monitoring. - Completes necessary daily and/or weekly reports for company and customer. - Tracks and maintains employee attendance system and processes driver and operations staff vacation requests. Maintains/orders necessary driver and staff uniforms. - Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations-related functions - Assists with supervision of location staff. Communicates job requirements and expectations. Monitors the performance of staff and provides coaching and guidance as required. - Shall be fully trained and capable of running other departments in the event of a vacancy. - In conjunction with the Safety Manager, ensures all federal, state, local and company recordkeeping requirements are met. - May assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel. - Coordinates with the safety and training department to ensure all safety goals and directives are met. - Ensures that all manifests are performed accurately and timely. - Manage Dispatch and Operator schedules and validation of pay hours. - Assigns manifests and documents assignments manually and in the specified computer system; updates and maintains dispatch. - Assists with operator hiring process; administers discipline to operators including recommendations for suspension or termination; oversees activities and supervises driver’s room; documents attendance and enforces uniform policy; counsels’ employees. - Performs any other management requests or directives as they relate to the overall function of Transdev. In addition, shall maintain the appropriate license requirement to drive a route as necessary to complete the day’s activity. Qualifications: - 2-3 years of transit supervisory experience preferred. - Knowledge of regulatory requirements to assure compliance with applicable Federal, State, and local laws. - Experience supervising schedulers, dispatchers, and drivers. - Computer literate with working knowledge of Microsoft Office. - The ability to prioritize tasks effectively and manage time effectively. - The ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public. - Work extended hours, including weekends and holidays, if needed. - Demonstrate regular and consistent attendance and punctuality. Physical Requirements: - Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces - Lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level - Must be able to work shifts or flexible work schedules as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contactus.HR.TalentAcquisition@transdev.com Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: - Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). - Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Operations Management & Supervisory Job Type: Full Time Req ID: 6763 Pay Group: 00A Cost Center: 284 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

Keywords: Transdev, Downers Grove , Milwaukee Streetcar Operations Manager, Science, Research & Development , Milwaukee, Illinois