Customer Service Representative - Overnights

Company: Uline
Location: Waukegan
Posted on: May 28, 2025

Job Description:

Customer Service Representative - Overnights

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.

Pay from $26 to $33 per hour with significant growth and earning potential!

Includes $4 Shift Differential

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Customer Service is the heartbeat of Uline! As an Overnight Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Hours: 4- or 5-day on-site schedules available, includes weekends.

Position Responsibilities

Process customer orders and inquiries in a collaborative call center using world-class technology.

Communicate with customers over phone, email and chat.

Help customers navigate Uline's website and online ordering.

Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

High school diploma or equivalent. Bachelor's degree preferred.

Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks

Caf-- featuring affordable daily meal options from local restaurants.

On-site fitness center and beautifully maintained walking paths.

Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCSO)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!

Keywords: Uline, Downers Grove , Customer Service Representative - Overnights, Sales , Waukegan, Illinois