Inside Sales, Associate I
Company: Sharp NEC Display Solutions of America, Inc
Location: Downers Grove
Posted on: January 18, 2023
Job Description:
Description
This Inside Sales Associate I position focuses on capturing sales
as a member of the Sales Capture Team who work directly with our
channel partners and strategic sales contacts to facilitate timely
and accurate response to sales opportunities, capturing new sales
wins while maintaining and growing existing business. The team
receives direct channel partners' special pricing requests daily,
managing opportunities from sales pursuit to close.
Responsibilities:
- Responsible for expanding sales revenue within channel partner
accounts.
- Support and execute marketing demand generation
initiatives.
- Utilize sales prospecting tools to assist sales management and
teammates in demand generation sales programs.
- Qualify marketing generated leads and identify potential sales
opportunities.
- Initiate and coordinate internal approvals with available
resources, including sales teammates, to create and maintain
competitive advantage throughout the sales process.
- Develop and direct sales efforts to meet sales strategies and
sales growth with existing clients and new client
acquisitions.
- Communicate product, pricing and program information to
appropriate accounts and contacts.
- Listen to customers' concerns. Provide direction and assistance
to ensure resolution of customer issues involving sales, marketing,
rebate claims, customer service, and technical support.
- Communicate with customers through email, over the phone, or on
social media.
- Communicate and distribute allocation requests.
- Collaborate with sales teammates to create better methods to
address customer satisfaction and ease of doing business.
- Refer customers to superiors when necessary.
- Review customer accounts and transactions.
- Communicate inventory levels & product shipment updates to
accounts.
- Ability to travel if needed.Qualifications:
- Bachelor's degree in Marketing, Business or equivalent
- Minimum two years' customer support or inside sales
experience.
- Experience with channel sales is a plus, preferably within the
IT or audio visual (AV) market.
- Demonstrated ability to grow sales within channel sales
accounts.
- Demonstrated strong customer service, sales and relationship
building skills.
- Proven strong organizational and verbal & written business
communication skills.
- Capacity to solve customer problems resourcefully within
company policies.
- Experience with Salesforce.com or other customer relationship
management (CRM) tools.
- Proficient with MS Office suite including Outlook, Excel, Word,
PowerPoint and Teams. Ability to work in a team environment.
- Less than 10% travel
- Bilingual English/Spanish is a plus.
Keywords: Sharp NEC Display Solutions of America, Inc, Downers Grove , Inside Sales, Associate I, Sales , Downers Grove, Illinois
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