Call Center Sales Representative
Company: Emerge Professional
Location: Downers Grove
Posted on: May 4, 2022
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Job Description:
Job Description Job description Do you enjoy helping customers?
Are you interested in joining a growing company? Look no further As
a Call Center Representative, you are responsible for resolving
customer issues at the inbound call center and upselling home
warranty and energy-related products and services. Representatives
will work closely with supervisors and coaches to meet quality
assurance guidelines for professionalism, sales/customer service
techniques and customer engagement. Come join our growing team
COMPENSATION $42,000 in your first year RESPONSIBILITIES Assist
existing customers with account questions or processes and
scheduling repair or maintenance service while selling additional
products and services. Sell home warranty and energy-related
products and services to residential and/or commercial customers
Maintain a thorough understanding of customer account processes
(i.e. billing, payments, service) and the benefits of company
products and services. Ability to successfully resolve customer
questions and/or concerns quickly in one phone call by clarifying
issues, researching and exploring answers and alternative
solutions, and implementing appropriate solutions. Create and
maintain personal/team sales goals daily, weekly, monthly. Maintain
and exceed client and customer expectations through professional
interactions on inbound and outbound calls. This position is an in
office opportunity Company Description Emerge is a growing search
and staffing firm dedicated to outstanding customer service and
client delivery. Headquartered in Denver, Colorado, our team of
recruiting experts focus on building long-term meaningful
relationships with clients and candidates. With over 30 years of
recruiting experience we focus on corporate and customer facing
positions. As a growing company in beautiful Colorado, Emerge has a
unique set of values; Growth, Authenticity, Hard Work, and
Work/Life Integration. We all choose to live and work in Colorado
for a common vision, and believe strongly that our work should
reflect that vision. As a firm, we do daily work to grow as our
authentic selves through hard work, integrating life and the work
place, and by helping others do the same. We hope you will choose
to work with Emerge based on shared values, so that together, we
can all pursue paths of becoming better people and professionals.
Emerge has quickly risen as a key provider of talent and retention
solutions in the following practices: Corporate: Accounting,
Finance, Administration, Human Resources Customer: Call Center,
Sales and Customer Service We work hard. We have fun. We find GREAT
talent.
Keywords: Emerge Professional, Downers Grove , Call Center Sales Representative, Sales , Downers Grove, Illinois
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