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Call Center Sales Representative

Company: Emerge Professional
Location: Downers Grove
Posted on: May 4, 2022

Job Description:

Job Description Job description Do you enjoy helping customers? Are you interested in joining a growing company? Look no further As a Call Center Representative, you are responsible for resolving customer issues at the inbound call center and upselling home warranty and energy-related products and services. Representatives will work closely with supervisors and coaches to meet quality assurance guidelines for professionalism, sales/customer service techniques and customer engagement. Come join our growing team COMPENSATION $42,000 in your first year RESPONSIBILITIES Assist existing customers with account questions or processes and scheduling repair or maintenance service while selling additional products and services. Sell home warranty and energy-related products and services to residential and/or commercial customers Maintain a thorough understanding of customer account processes (i.e. billing, payments, service) and the benefits of company products and services. Ability to successfully resolve customer questions and/or concerns quickly in one phone call by clarifying issues, researching and exploring answers and alternative solutions, and implementing appropriate solutions. Create and maintain personal/team sales goals daily, weekly, monthly. Maintain and exceed client and customer expectations through professional interactions on inbound and outbound calls. This position is an in office opportunity Company Description Emerge is a growing search and staffing firm dedicated to outstanding customer service and client delivery. Headquartered in Denver, Colorado, our team of recruiting experts focus on building long-term meaningful relationships with clients and candidates. With over 30 years of recruiting experience we focus on corporate and customer facing positions. As a growing company in beautiful Colorado, Emerge has a unique set of values; Growth, Authenticity, Hard Work, and Work/Life Integration. We all choose to live and work in Colorado for a common vision, and believe strongly that our work should reflect that vision. As a firm, we do daily work to grow as our authentic selves through hard work, integrating life and the work place, and by helping others do the same. We hope you will choose to work with Emerge based on shared values, so that together, we can all pursue paths of becoming better people and professionals. Emerge has quickly risen as a key provider of talent and retention solutions in the following practices: Corporate: Accounting, Finance, Administration, Human Resources Customer: Call Center, Sales and Customer Service We work hard. We have fun. We find GREAT talent.

Keywords: Emerge Professional, Downers Grove , Call Center Sales Representative, Sales , Downers Grove, Illinois

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