Leasing Consultant
Company: BH Management Services, Inc.
Location: Downers Grove
Posted on: May 5, 2025
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Job Description:
Job DetailsLevel EntryJob Location Prentiss Creek at Downers
Grove Apartments - Downers Grove, ILPosition Type Full Time 30-40
hours per weekEducation Level High School -Travel Percentage
NoneJob Shift Day - including weekends Leasing Consultant At BH
Management Services, we are committed to creating value. We
acquire, improve and manage apartment communities, and our success
in this endeavor is evidenced by our growth from a start-up firm in
1993 to one of the largest multi-family management companies in the
nation. BH understands that great customer service is what keeps
residents satisfied, and that great service comes from engaged,
happy and well-trained team members.
In 2018 and 2017, BH was ranked as one of FORTUNE magazine and
Great Place to Work's "Best Workplaces for Women." BH was also
ranked in 2018 and 2020 as one of the "Best Workplaces for
Millennials." In addition, in 2019,BH was named to the 100 "Best
Workplaces for Diversity." We continue to recognize that we are
only as strong as each individual employee and we value our
employees by providing a strong benefit package:
Leasing Consultant Reporting to the Community Manager, Leasing
Manager or Assistant Manager, the Leasing Consultant position is
responsible for generating leads, selling and renewing apartment
leases in accordance with Company and Fair Housing guidelines.
Responsible for assuring the Company's standards are achieved and
excellent customer service is delivered. Exhibits strong commitment
to the service needs of the internal and external customer.
Represents the company in a professional and courteous manner.
Essential Job Functions:
Daily communication and collaboration with staff, Community Manager
and others as needed including any service maintenance
requests.
May be asked to assist at other communities as needed.
Ability to travel via automobile and airplane for training; may be
asked to travel for company business.
Attends, participates and maintains compliance with all BH required
and/or assigned training programs.
Responsible for ensuring the marketing, motivation, administrative,
and financial operation of the property under the direction of the
Community Manager.
Maintains a strong understanding of the community, specials and
floor plans.
Maintains a comprehensive working knowledge of all aspects of
leasing units and leasing documents in accordance with Company and
Fair Housing guidelines.
Prepares all new leases and lease renewals, processes lease
application paperwork for the approval of the Community
Manager.
Understands and qualifies all prospective residents via Rent Cafe
and maintains all resident leasing files (electronic and
paper).
Identifies potential residents utilizing market and demographic
data as well as industry knowledge.
Inspects all target and/or show units in advance and in preparation
of greeting and touring new prospects.
Inspects all pre-leased apartments prior to resident's scheduled
move in date: coordinates all changes regarding resident move-
outs.
Generates new business contacts, marketing ideas and competitive
shops to increase occupancy.
Completes outreach marketing duties as assigned by Regional
Marketing Specialist.
Maintains an understanding of all market survey data and utilizes
information to generate traffic of potential residents.
Assists in marketing promotions and development and placement of
ads, flyers and promotional materials.
Maintains an overall team ratio of 40% or higher closing ratio and
80% or higher on all shopping reports.
Oversees the shopping of competitive properties to stay abreast of
industry trends.
Maintains responsibility for online marketing duties including, but
not limited to: daily postings to Craigslist and internet listing
services.
Oversees all pricing and confirms that the pricing is correctly
updated on the BH company website.
Understands, utilizes and promotes all third party online leasing
programs in an appropriate manner.
Ensures all prospect information and alert notifications are
accurately entered into Popcard and addressed in a timely
manner.
Other duties as assigned.
Job Qualifications:
High School or GED (General Education Diploma) preferred
Previous leasing experience preferred
Strong sales and closing skills required
Excellent organizational and customer service skills
Ability to achieve closing ratios and shopping report scores in
accordance with company guidelines
Yardi Voyager experience preferred
YieldStar or other Revenue Management Program experience
preferred
MS Office Word/Excel experience preferred
A valid driver's license may be required
Professional appearance and demeanor
A positive, motivating and team-oriented attitude
Strong communication skills
Ability to thrive in a fast- paced environment
A desire to succeed in a very competitive environment
Ability to work with a diverse group of people and customers
State leasing license or the ability to obtain where required by
law
Work Schedule: Generally, 8am-5pm or 9am-6pm, Monday-Friday with
rotating weekends; (hours may vary to meet the business needs of
the property).
BH/B.HOM is an Equal Employment Opportunity Employer. We foster the
diverse voices of our community by advocating for inclusivity,
celebrating our differences, and continually evolving our practice
to make BH/B.HOM a better place to work and live.
Keywords: BH Management Services, Inc., Downers Grove , Leasing Consultant, Professions , Downers Grove, Illinois
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