Infrastructure Support Analyst

Company: EMCOR Group
Location: Downers Grove
Posted on: March 16, 2023

Job Description:

About Us:
EMCOR Group, Inc. is one of the largest electrical and mechanical construction and facilities and industrial services firms in the United States. In 2019, the Company had revenues of approximately $7.7 billion. EMCOR's services are provided to a broad range of commercial, industrial, utility and institutional customers through approximately 75 operating subsidiaries and joint venture entities. It is a Fortune 500 company with shares listed on the New York Stock Exchange (NYSE: EME).
The approximately 34,000 skilled employees of EMCOR have made the Company, in the eyes of leading business publications, among the "World's Most Admired" and "Best Managed." EMCOR's diversity-in terms of the services it provides, the industries it serves, and the geography it spans-has enabled it to create a stable platform for sustained financial results.
EMCOR Mechanical Services (EMS) EMCOR Mechanical Services (EMS) provides comprehensive, full-service HVAC and mechanical solutions. Our national footprint of over 3,500 skilled field technicians are trained to work on virtually any brand of equipment in every type of facility in nearly every major U.S. market.
Job Title: Infrastructure Support Analyst
Job Summary:
The Infrastructure Support Analyst will ensure the availability and maintenance of all networking infrastructure in support of business goals and security requirements for the EMS division. This will require maintenance and administration of key systems, rollouts of new technologies, and close cooperation with various corporate IT groups to successfully implement the technical aspects of enterprise level initiatives.

Essential Duties and Responsibilities:

Ongoing support of products, services, applications, network systems and overall solutions
Performing systems software upgrades, workstation setups and server configurations
Maintaining software and hardware inventories
Providing operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers, and storage devices
Performing recovery procedures, scheduling, and backups
AD and AAD support
Maintaining operational integrity through adherence to, and enforcement of, corporate IT policies and procedures
Assist with purchasing, imaging and distribution of IT assets to end user community
Maintain IT asset inventory using corporate and EMS tools
Document all changes to the network environment
Assist in the implementation and deployment of IT projects
Functional understanding of all departmental, divisional, and enterprise SOP
Assist and promote cybersecurity throughout the organization

Qualifications:
Education and Certifications

College diploma or university degree in the field of computer science or 5 years equivalent work experience.
Microsoft Certified System Administrator (MCSE) Certification preferred.
Microsoft Azure Certification preferred.
Continuing education in relevant technologies.
Willingness to travel.

Knowledge and Experience

Excellent problem-solving skills related to the resolution of hardware/software issues.
Proficiency in server setup, virtual environments, cloud based and DR technologies.
Candidate must have the ability to work with minimal supervision, be self-motivated, and able to multitask.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer Veterans/Disabled.

Keywords: EMCOR Group, Downers Grove , Infrastructure Support Analyst, Professions , Downers Grove, Illinois