Collections Analyst

Company: Corcentric
Location: Downers Grove
Posted on: July 23, 2022

Job Description:

Corcentric is seeking an experienced and self-starting Collections Analyst to join our credit and collections team in Downers Grove. This individual would be responsible for a large collection's portfolio as well as handling customer requests and credit reviews. -Attention to detail, organization, and multi-tasking capabilities are vital in being able to succeed in this role. -If you are interested in joining a fast-paced, innovative company that offers a competitive salary, great benefits, and the ability to grow within an organization, we encourage you share your unique point-of-view and talents with us.Responsibilities:

• Initiate collection calls to customers
• Resolve client billing problems
• Identify issues contributing to account delinquency
• Review and monitor assigned accounts and all applicable collection reports
• Provide timely follow up on payment arrangements and customer requests - - - - - - - - - - - -
• Make recommendations to management regarding customers to be placed on hold or sent to collection
• Research and resolve customer deductions
• Maintain and document communication with customers
• Prepare reports for management
• Review credit limits for new and existing accounts
• Perform other tasks as assignedQualifications:
  • 3-5 years of experience in a collection's role in a commercial environment
  • College degree preferred
  • Able to analyze financial statements
  • Proficient with Microsoft Excel at an Intermediate level or above (VLOOKUP, Pivot Tables, etc.)
  • Strong verbal and written communication skills, customer service focused
  • Experience with D365 a plus -

Keywords: Corcentric, Downers Grove , Collections Analyst, Professions , Downers Grove, Illinois