Network Support Analyst

Company: Sentinel
Location: Downers Grove
Posted on: June 25, 2022

Job Description:

Responsibilities:
Sentinel Technologies is seeking an experienced Network Support Analyst with experience supporting multiple networks, firewalls/security and servers at one time thru ServiceNow ticketing system. - In this role, you will be part of a national team with the ability to resolve issues independently or by collaborating as needed to resolve networking issues. This role can be remote but must provide occassional support onsite at the Downers Grove, IL headquarters. -

Qualifications:
Must have 5+ years of experience working in a technical support roleMust have experience working with Cisco routers and switchesSecurity, ASA firewalls and wireless experience is a plusMust have good communication and writing skillsAbility to work after hours and weekends as requested and be on a rotating shift for 1 week out of every 8-10 weeks as neededThe candidate must have a car, as this position may require travel between location and the transportation of equipmentA valid driver's license and proof of vehicle insurance will be requiredLegally authorized to work in the US without sponsorshipMust demonstrate a "can-do" attitudeWe focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. -What you get:We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs. -

Overview:
MOTIVATED---..make IT happen!Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! -About Us: - - - - - Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL. - -If you are MOTIVATED--- you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! -If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. - Learn more at www.sentinel.com/careers. -As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. -Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law. -If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

Keywords: Sentinel, Downers Grove , Network Support Analyst, Professions , Downers Grove, Illinois