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Application Analyst

Company: Hearthside Food Solutions
Location: Downers Grove
Posted on: May 14, 2022

Job Description:

Job Summary: Development, support, and documentation of the information systems and applications used by Hearthside Food Solutions. Perform maintenance and daily support of key business applications. Identify methods and solutions to enable the IT Applications team to provide a high level of service to the customers of all departments. Responsible for resolution of helpdesk tickets within the IT applications area. Review, create, and update release notes for software applications and systems changes. Assist all other IT members with implementation/conversion projects as required. Initial focus will be on learning and supporting System 21 used by some of our facilities. Job Duties: Duties may include, but are not limited to the following: Management, and support for all business applications, excluding SAP. This includes current approved platforms as well as legacy applications from acquisitions and mergers. Create and update documentation for application and systems configurations to provide support for helpdesk resolution. Application and database development and programming to connect and expose data from multiple application sources. Assist in the execution of software projects; through discovery, implementation, conversion, upgrade and maintenance projects as assigned. Required Competencies & Knowledge: Knowledge of: Operational business practices and analytics used in a manufacturing environment. Helpdesk support processes and methodology Remote systems access methods Visual Studio development environment Microsoft SQL Server enterprise environment Advanced knowledge of Microsoft Office Suite of products. Aware of or exposure to EDI information flow and standards Application and database development and security in a virtualized server environment. Ability to: Develop application solutions, specifically in Microsoft based environments (.NET , VS, VB or C#). Develop database solutions in MS SQL (including use of SSRS and SSIS) and MS Azure environments. Analyze and solve problems quickly with persistence to ensure high levels of quality and effectiveness. Support, manage, and prioritize a high volume of tasks. Communicate effectively to end users as well as IT leadership. Document effectively and remain current in the field of Information Technology, related to programming languages, database connection methods, networking, and communications. Work Environment: Work is primarily done in an office setting. Some production environment exposure may be required, which includes noise, dust, moving machinery, forklifts, and fluctuations in temperature. Physical Requirements: Sitting at a work station for extended periods of time Stand, walk, climb stairs on a frequent basis Must be able to lift 20 pounds on an infrequent basis. Minimum Qualifications: 4 year degree in Computer Science or related field. Microsoft Office Specialist certificate and/or MCSD is preferred. Experience with documentation of business requirements. Experience in key business functions within a manufacturing company; operations, supply chain, and/or accounting is preferred. Experience in supporting System 21 or other mainframe systems is preferred. Other details Job Family Individual Contributor Pay Type Salary

Keywords: Hearthside Food Solutions, Downers Grove , Application Analyst, Professions , Downers Grove, Illinois

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