Transition COE - Senior Associate - Operate

Company: PRICE WATERHOUSE COOPERS
Location: Chicago
Posted on: May 3, 2025

Job Description:

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.The OpportunityAs part of the Managed Services team you will analyze complex problems and manage work streams to deliver exceptional client solutions. As a Senior Associate, you will mentor junior team members and uphold professional standards while navigating ambiguity to secure project outcomes.Responsibilities:
  • Deliver quality solutions tailored to client needs
  • Build meaningful relationships with clients and team members
  • Utilize various methodologies to address challenges effectively
  • Encourage a culture of ongoing improvement and learningWhat You Must Have:
    • Bachelor's Degree
    • 6 years of experienceWhat Sets You Apart:
      • Proven experience in business analysis, project management or similar roles
      • Demonstrating analytical and problem-solving skills
      • Managing multiple priorities in team environments
      • Understanding ITIL processes and operating models
      • Mapping and re-engineering processes
      • Excelling in communication and stakeholder management
      • Being skilled in Power BI or data visualization tools
      • Demonstrating commitment to continuous improvement and change management
      • Being knowledgeable in technologies and eager to learn
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Keywords: PRICE WATERHOUSE COOPERS, Downers Grove , Transition COE - Senior Associate - Operate, Other , Chicago, Illinois