Company: Sentinel Technologies Inc.
Location: Downers Grove
Posted on: November 18, 2023
Sentinel is looking for an Onboarding Network Engineer to join our
team! As an Onboarding Network Engineer, your primary
responsibility is facilitating our customer's technical transition
to Sentinel's award-winning support services smoothly and without
interruption. This will include CCNA level route switch
configuration and troubleshooting. Working with internal and
external IT resources, you will be responsible to ensure the
client's continued satisfaction on their way to receiving
Sentinel's suite of award-winning services. This is a remote
position that will need to provide support onsite to our Downers
Grove, IL headquarters, as needed.
- CCNA or CCNP preferred.
- Ability to communicate technical information to non-tech users
- Exceptional customer service skills to drive "time to value"
and improve customers overall experience
- Ability to provide CCNA level route switch and firewall
- Ability to execute complex, large-scale product implementations
and related change management activities to strategic
- Ability to maintain a solid working relationship including
collaborative technical activities with peers
- Ability to manage the customer experience life cycle to include
quarterly business reviews and reporting
- Excellent writing and verbal communication skills
- The candidate must have a car, as this position requires travel
between location and the transportation of equipment
- A valid driver's license and proof of vehicle insurance will be
- Legally authorized to work in the US without
- Must demonstrate a "can-do" attitude
We focus on candidates that display our "ACE" factor - Attitude,
Compassion, and Enthusiasm to deliver quality solutions with
exceptional customer service.
What you get:
We offer an energetic work environment with many corporate culture
amenities, competitive salary, and rich benefit plan including:
Medical, Dental, Vision, 401K, 529, Life Insurance, Income
Protection Short and Long-Term Disability, Medical and Child/Elder
Care, Flexible Spending Account Plans, Employee Assistance Program,
Two weeks vacation, additional paid time-off for Personal and Sick,
certification and hands-on training, and discounts for local event
entertainment and health clubs.
MOTIVATED---..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every
year since 2012!
About Us: - - - - -
Sentinel delivers solutions that can efficiently address a range of
IT needs - from security, to communications, to systems & networks,
to software applications, to cloud and managed services; all of
which include our staffing solutions for our clients. Since 1982,
Sentinel has grown from providing technology maintenance services
to our current standing as one of the leading IT services and
solutions provider in the US. We have aligned with many of today's
global technology leaders including Cisco, Dell, VMware and
Microsoft. Sentinel services customers both nationally and
internationally with primary support operating centers in Downers
Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit,
Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort
Lauderdale, FL. -
If you are MOTIVATED--- you can make IT happen at Sentinel. Our
commitment to our employees is to create a work environment that
encourages creativity, an entrepreneurial spirit, fosters growth
through certification and hands-on training, and values a
team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to
be part of a top workplace environment - we'd like to have you join
our team. - Learn more at www.sentinel.com/careers.
As part of Sentinel's employment process, candidates will be
required to complete a background check. Only those who meet the
minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity/affirmative action
employer committed to a diverse and inclusive work environment. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity or expression, national origin, age, marital
status, genetics, disability, pregnancy, veteran status or any
other basis protected by law.
If you are an individual with a disability and need assistance in
applying for a position, please contact
Keywords: Sentinel Technologies Inc., Downers Grove , Onboarding Specialist, Other , Downers Grove, Illinois
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