Coordinator I, Customer Care
Company: Zurn Elkay
Location: Downers Grove
Posted on: May 27, 2023
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Job Description:
Coordinator I, Customer CareThe CompanyZurn Elkay Water
Solutions Corporation is a thriving, values-driven company focused
on doing the right things. We're a fast growing, publicly traded
company (NYSE: ZWS), with an enduring reputation for integrity,
giving back, and providing an engaging, inclusive environment where
careers flourish and grow.Named by Newsweek as One of America's
Most Responsible Companies and an Energage USA Top Workplace, at
Zurn Elkay Water Solutions Corporation, we never forget that our
people are at the center of what makes us successful. They are the
driving force behind our superior quality, product ingenuity, and
exceptional customer experience. Our commitment to our people and
their professional development is a recipe for success that has
fueled our growth for over 100 years, as one of today's leading
international suppliers of plumbing and water delivery
solutions.Headquartered in Milwaukee, WI, Zurn Elkay Water
Solutions Corporation employs over 2800 employees worldwide,
working from 24 locations across the U.S., China, Canada, Dubai,
and Mexico, with sales offices available around the globe. We hope
you'll visit our website and learn more about Zurn Elkay at
zurnelkay.com.If you're ready to join a company where what you do
makes a difference and you have pride in the work you are doing,
talk to us about joining the Zurn Elkay Water Solutions Corporation
family!Job PurposeThe Customer Care Coordinator I is the Face of
Elkay to our customers. The main goal is to provide world-class
service and ensure customer needs are addressed using a customer
experience approach that strives to be personal, effortless and
exceptional. This position provides a vast array of information and
assistance to our customers including product features/benefits,
inventory availability, order changes and status, and shipping
details. The Customer Care Coordinator I is also the Voice of Our
Customer which is captured in our Customer Relationship Management
(CRM) tool, Pulse. This position partners closely with internal
teams such as Sales, Planning, Logistics, Sales Operations, and our
Plants/Distribution Centers to support our
customers.Responsibilities
Keywords: Zurn Elkay, Downers Grove , Coordinator I, Customer Care, Other , Downers Grove, Illinois
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