Public Involvement Specialist

Company: ESPO Corporation
Location: Downers Grove
Posted on: January 24, 2023

Job Description:

Job Title: Public Involvement Specialist

Location: Downers Grove, IL

Job type and Duration:Contract 1 year+



Our Client is a leading Engineering firm that has been around over 100 years.



Description:

• 
  
• Coordinate communication efforts with the client
  
• Develop communication deliverables as need by the program
  
• Manage 800 number Inquiry line
  
  
• Listen to the calls
  
• Log the calls into the Comment/Inquiry database on the public website
  
• Direct the call to the appropriate team for a response
  
• Follow up with the owner of the comment
  
  
  
• Website manage all incoming comments
  
  
• Review comments/inquiries
  
• Direct comments/inquiries to the appropriate team for a response
  
• Follow up with the comment/inquiry owner if required
  
• Produce reports on a regular basis from database
  
  
  
• Public Information Website
  
  
• Maintain content on website
  
• Use website input tool to update content
  
  
  
• Open Houses Support
  
  
• Work with client and agencies to develop open house material
  
• Set up open house event
  
• Manage comment cards from public comment
  
  
  
• Other media streams
  
  
• Develop public notification language for various media sources
  
• Support running reports for client and management
  
  
  
• Travel: 25%
  
  
  
  Requirements:
  
  
  • 
    
  • Bachelor's degree in environmental studies, marketing, communications, land use planning or a related field.
    
  • 5 to 10 years professional experience.
    
  • Familiarity with Illinois social environment and community structures
    
  • Completion of a master's degree in a related field may be substituted for one year of experience.
    
  • Prior internship or related experience a plus.
    
  • Excellent verbal and written communication skills.
    
  • Must be proficient in the use of computer software (i.e., Microsoft Word, Excel, PowerPoint).
    
  • Basic analytical and problem-solving skills.
    
  • Ability to understand technical information and communicate that information to the public.
    
  • Ability to manage priorities and schedules.
    
  • Excellent attention to detail and organizational skills.
    
  • Ability to work under pressure and meet deadlines.
    
  • Design/presentation software experience a plus.
    
  • High level of attention to detail.
    
  • Valid driver's license required. In addition, must meet standards to qualify for and maintain the Company's vehicle driving privileges as outlined in the Company's Motor Vehicle Safety Policy.
    
    
    
    
    
    
    
    
    
    
    
    ESPO Corporation
    
    Willowbrook, IL 60527
    
    (630) 789-2525
    
    View all open jobs at:
    
    
    
    Leaders in Technical Recruiting & Staffing since 1965
    
    We are an Equal Opportunity Employer and value the benefits of diversity in our work force . All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, national origin, disability, protected Veteran status or any other attribute or protected characteristic by law. If you need assistance applying please contact us at 630-789-2525.
    
    
    
    

Keywords: ESPO Corporation, Downers Grove , Public Involvement Specialist, Other , Downers Grove, Illinois