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ETF Support Specialist

Company: myGwork
Location: Downers Grove
Posted on: January 24, 2023

Job Description:

As one of the world's leading asset managers, we are solely dedicated to delivering an investment experience that helps people get more out of life. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, explore your potential at Invesco The Department: As a global asset manager, Invesco has built a robust ETF product range that includes over 200 US-listed ETFs totaling more than $350 billion in assets under management. Our ETF platform is known for its highly innovative approach to ETF investing and is based on alternatively weighted strategies (e.g. fundamental, factor, equal weight) as well as the market leading BulletShares suite. Your role: The ETF Direct Markets Support Specialist will be part of the ETF product team and will be responsible for providing an outstanding experience for ETF individual investors. Through various mediums (phone/chat/email) will educate individual investors on Invesco's ETF products while being able to answer a variety of questions. This role functions in a team environment to contribute to asset growth and retention within the Invesco US ETF product line. You will be responsible for:

  • Provide education to individual ETF investors with varying degrees of ETF knowledge on investment strategies, product positioning
  • and portfolio implementation strategies across the entire Invesco ETF range
  • Respond to client inquiries relating to fund features and performance
  • Meet or exceed service level expectations with clients
  • Have positive relationships with other teams and departments
  • Collaborate with internal partners to refine, improve, and develop ETF offerings and messaging The experience you bring:
    • Series 7 & 63 preferred; must obtain within 3 months of hire
    • Undergraduate in business, finance or related subject area required
    • Previous client facing financial services or previous experience in a sales or service function strongly preferred
    • Investment related experience with specific subject matter expertise in ETFs preferred
    • Proven track record to think strategically and build positive relationships
    • Outstanding quantitative and analytical skills
    • Excellent verbal/written communication skills
    • Standout colleague with excellent interpersonal skills
    • Self-motivated, driven and ambitious professional
    • A passion for capital markets, asset management and ETFs
    • Knowledge of contact center processes and procedures What's in it for you? Our people are at the very core of our success, and we strive to provide employees with a competitive total rewards package which includes:
      • Flexible Vacation and Remote Work Benefits
      • 401K Matching
      • Health & Wellness Benefits
      • Parental Leave benefits FLSA (US Only): -Nonexempt The above information on this has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment. This employer is a corporate member of
        myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals,
        students, inclusive employers & anyone who believes in workplace equality.

Keywords: myGwork, Downers Grove , ETF Support Specialist, Other , Downers Grove, Illinois

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