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Teller Associate

Company: DuPage Credit Union
Location: Downers Grove
Posted on: July 31, 2022

Job Description:

Job Description At DuPage Credit Union, our goal is to provide great member experiences These experiences are not just for our members, but our team members as well. Think about your best customer service experience. What does that mean to you? Friendly smiles from employees who seem to want to listen to your needs? Quick, efficient, and accurate service? Recommending products and services that will only serve to benefit you? Whatever your definition of great customer service is, you will find that all here at DuPage Credit Union. Whether on the front lines or in the back office, DuPage Credit Union strives to provide inspiring service throughout all transactions---simple or complex Teller Associates build relationships with the our Members. If you have a knack for making people feel welcome and important, enjoy getting to know others, and are genuinely interested in their stories, the Teller Associate Position is the job for you Some of the Teller Associate responsibilities will include: -- Sincerely greeting each Member into the branch with a warm and welcoming approach. Demonstrate Member-focused behaviors such as actively listening to member---s needs, presenting valuable solutions, and expanding relationships to ensure each transaction inspires our members. -- Quickly and accurately assisting Members with cash and non-cash financial transactions using strict attention to detail, including but not limited to: payments, withdrawals, deposits, transfers, wire transfers, etc. ensuring strict compliance with federal regulations -- Maintaining knowledge of Credit Union products and services. Identify sales/referral opportunities and successfully direct the members to the appropriate Team Member for assistance. -- Demonstrating the ability to identify the legal elements of a check, including unsigned and non-negotiable items and accurately follows all check-processing procedures. -- Balancing the ATM on a daily basis We are looking for talented individuals who have: A high school diploma or equivalent, an associate---s degree is a plus Six months of cash handling experience Sales Experience preferred Customer Service or retail experience a plus Excellent verbal and written communication skills Strong problem solving skills Computer proficiency is preferred Basic working knowledge of Microsoft Office products Branch Hours: Monday-Thursday 7:45am-6:15pm Friday 7:45am-7:15pm Saturday 7:45am-3:15pm SATURDAY AVAILABILITY A MUST Local travel may be required Team Member Benefits: Medical/Dental/Vision/FSA/Life/Disability 401(k) with Employer Match Paid Time Off Tuition Reimbursement Pet Insurance Employee Assistance Program Volunteer Benefits And more

Keywords: DuPage Credit Union, Downers Grove , Teller Associate, Other , Downers Grove, Illinois

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