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Customer Support Associate

Location: Downers Grove
Posted on: June 17, 2022

Job Description:

Job Description We are seeking a Customer Support Associate to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services --- Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Company Description HeartcoR Solutions, a digital healthcare company, redefining the way cardiac arrhythmias are clinically diagnosed by pairing our wearable technology with cloud-based data analytics. It is our goal to be the leading provider of ambulatory ECG monitoring for patients who are at risk for arrhythmias.

Keywords: HEARTCOR SOLUTIONS, Downers Grove , Customer Support Associate, Other , Downers Grove, Illinois

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