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Corporate Account Support Specialist

Company: Univar Solutions
Location: Downers Grove
Posted on: June 16, 2022

Job Description:

A Place Where People Matter.Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.
OFFICE-based opportunity - Preferred locations: Dublin, OH; The Woodlands, TX; Chicago, IL.
Overview:Partners with the Corporate Account Manager (CAM) in developing profitable sales to assigned Corporate Accounts. Works with internal & external customers and suppliers regarding communications, administrative, logistical, and sales functions.
What You'll Do

  • Act on the CAMs behalf when appropriate in handling & directing internal/external communications
  • Coordinate with CAMs to assist with customer sales strategy and execution.
  • Participates in customer calls as needed.
  • Perform Cost Workups to support new and ongoing business, including comparative customer analysis and price calculation.
  • Interface with Product Management, PMM, SCO, Transportation, and other key functions at the direction of the CAM for cost and special customer requirements.
  • Assesses logistical network options to improve netbacks for specific customer moves.
  • Frontline for decision-making for customer pricing, credit, and material availability issues.
  • Identifies poor performing product families; drives optimization and synergy (i.e. pursue lower costs, alternative vendors, ship from locations, bundled shipments, etc.).
  • Conducts analysis of customer reports (Tableau, SAP/AO, SFDC, etc.) to provide CAM with customer insights.
  • Coordinate, validate, and update new and/or existing "Enterprise-Wide" forecast data for Product Management to ensure product availability.
  • Work directly with finance & A/R to resolve improper invoicing & chargebacks.
  • Excel updates - Adding, removing, or deactivating accounts; adding new products; maintaining pricing terms and protections; reassigning accounts; editing pricing and dates.
  • Review/Facilitate neXprise requests that stop at the Corporate Account Dashboard.
  • Perform other related duties as required or requested.
    What You'll Need
    • Bachelor's degree preferred, or the equivalent in related work experience.
    • 2 to 3 years experience in chemical distribution with broad product familiarity and general knowledge of sales, operations, procurement, and customer service functions.
      Specialized Knowledge/Skills Needed:
      • Demonstrates strong analytical, organizational, prioritization, and time management skills with the capacity to handle diverse and significant requirements in high-pressure and time-sensitive situations.
      • Demonstrates strong oral and written communication skills for interface and collaboration with all organizational levels.
      • Demonstrates ability to work independently with minimal supervision.
      • Demonstrates proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
        Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 10,000 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!
        We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees' physical, emotional, and financial wellbeing.
        Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!
        We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.
        Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

Keywords: Univar Solutions, Downers Grove , Corporate Account Support Specialist, Other , Downers Grove, Illinois

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