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Subrogation Representative - Adverse Property Damage

Company: Kemper Corp.
Location: Downers Grove
Posted on: May 14, 2022

Job Description:


Downers Grove IL


Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary

The Subrogation Representative plays a critical role in resolving claims presented against Kemper's policy holders. They are required to review subrogation demands received from third parties (insurance carriers, claimants, attorneys), calculate pro-rated offers based upon assessed liability and the merits of each claim, and move all claims to a successful resolution.

Position Responsibilities:

* Ensures notes are timely and accurately reflect handling.

* Ensures timely notifications provided to policy holder and claimants based upon state requirements. Ensures file handling in compliance with all company guidelines.

* Maintains an active diary, works each assigned file on a regular basis. Proactively evaluates each file to confirm all third-party damages have been received and successfully resolved.

* Recommends action plan for each file. Closes cases when appropriate with supervisor approval.

* Ensures required Material Damage audit process requirements have been met.

* Negotiates settlements with third parties (insurance carriers, claimants, attorneys) to ensure damages are handled on a fair and equitable basis.

* Prepares payments for property damage settlements, attorney fees, investigative expenses, and other expenses as requested by Management. Processes payments in an accurate and timely manner.

* Ensures timely and professional responses to all incoming communications, including mail, email, telephone calls and voicemail.

* Must work in multiple systems (E-Subro Hub, Claims Center, etc.) in order to resolve claims in a timely manner.

* Must work effectively amid constant interruptions and shifting priorities.

* Must handle other tasks as directed by Management.

Actively and aggressively pursue adverse subrogation demands to indemnify named insured Kemper policy holders. Evaluate and settle property damage claims with adverse carriers and claimants. Manage claim files efficiently and prompt to bring to quick resolve.

Position Requirements

* Candidates must have a high school degree with a minimum of one (1) year full time work experience after graduation.

* Texas all lines adjuster licensing up to date.

* Proficient computer skills; with a minimum typing speed of 50 wpm.

* Be detail oriented and possess excellent planning and organization skills.

* Excellent written and verbal communication skills.

* The ability to deal with conflict.

* Bilingual English/Spanish is a plus.

* Prior subrogation work is a plus.

* Ability to meet individual goals and collaborate with peers.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Keywords: Kemper Corp., Downers Grove , Subrogation Representative - Adverse Property Damage, Other , Downers Grove, Illinois

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