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Collections Specialist

Company: AppleOne
Location: Downers Grove
Posted on: May 14, 2022

Job Description:

Looking for dedicated Collection Specialists in the Downers Grove Area!Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer---s account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.Duties?/?Responsibilities:Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.Advise customers of necessary actions and strategies for debt repayment.Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.Locate and monitor overdue accounts, using computers and a variety of automated systems.Answer customer questions regarding problems with their accounts.Record information about financial status of customers and status of collection efforts.Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.Requirements:High school diploma or equivalent qualification required.A minimum of 2 years experience in a similar role.Strong understanding of billing and collection processes.We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.0-1 years

Keywords: AppleOne, Downers Grove , Collections Specialist, Other , Downers Grove, Illinois

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