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Salesforce Administrator

Company: Duravant
Location: Downers Grove
Posted on: January 16, 2022

Job Description:

We're Duravant. Designers, makers, and maintainers of highly engineered process equipment. Our family of companies include Wulftec, nVenia, Key Technology, FMH Conveyors, and many others. The Duravant vision is to lead the engineered equipment industry in every market we serve, and we do that by staying true to our core values of integrity, teamwork, respect, winning spirit, and sense of urgency.
We are looking for a highly capable Salesforce Administrator with a Service Cloud emphasis. The Salesforce Admin will in creating user accounts, maintain databases, and train staff on the effective use of Salesforce platform and the service cloud application. At Duravant, the Salesforce Administrator will work across our operating companies, providing partnership and support for a number of teams.
Salesforce Administrator Responsibilities:

  • Ensure optimal performance of Salesforce service cloud systems and products.
  • Upgrade and configure Salesforce service cloud systems for optimized integrations.
  • Manage Salesforce service cloud roles, profiles, sharing rules, workflows, and groups.
  • Maintain the service cloud, as well as build custom reports and dashboards.
  • Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
  • Work with Salesforce Premier Support to evaluate and install new Salesforce releases, as well as providing training and support.
  • Document processes.
  • Preparing reports for sales and service and other departments.
    Salesforce Administrator Requirements:
    • Salesforce certified administrator or Salesforce advanced administrator certification.
    • Bachelor's degree in computer science a plus
    • 2years minimum experience as a Salesforce administrator in a similar environment.
    • Experience specifically in the Salesforce service cloud would be preferred.
      By joining the Duravant family, you're joining in the commitment to a culture that promotes long term career satisfaction and provides an opportunity for personal and professional growth. In addition to personal development, corporate social responsibility volunteer opportunities, you'll also be offered an excellent total rewards package that includes:
      • Competitive compensation
      • Comprehensive benefits package designed to support our employees' health, well-being, and financial security
      • Work/life programs designed to provide a safe, secure, and balanced environment
      • Education and training programs to develop and grow a high-performance workforce
      • Performance-based rewards

Keywords: Duravant, Downers Grove , Salesforce Administrator, Other , Downers Grove, Illinois

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