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Systems Support Engineer

Company: Sentinel
Location: Downers Grove
Posted on: January 13, 2022

Job Description:

Responsibilities:
Sentinel Technologies, recognized as a 2017 CRN Elite 150 North America Managed Service Provider (MSP 500), is seeking a Systems Engineer with troubleshooting/support experience to join our award winning organization. The candidate will work as a member of Sentinels MSP support team from one of Sentinels on-site/virtual NOCs to diagnose, troubleshoot and remediate customer technology issues. Sentinels team of over 60 engineers and multiple Subject Matter Experts who collaborate to deliver an uncompromising customer service experience! Excellent communication skills are required as this position has direct customer contact. This fast paced environment requires the ability to multi task in order to resolve multiple customer issues and also offers the opportunity to learn cutting edge technologies as they become available. This is a full time position reporting to our Downers Grove, IL headquarters but can work remote from any US location.

Qualifications:
Must have 3-5 years of experience in Microsoft Server, Exchange and Active DirectoryPrefer candidates with Storage experience with Dell/EMC, NetApp, and/or NimblePrefer candidates to have experience providing remote technical assistance and supportVirtualization experience with VMWare and/or Hyper-V is a plusCandidates must have a degree in Computer Science or a related field.Legally authorized to work in the US without sponsorshipMust be currently working in a similar positionMust demonstrate a can-do attitudeWe focus on candidates that display our ACE factor Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. What you get:We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.

Overview:
MOTIVATED..make IT happen!Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!About Us: Sentinel delivers solutions that can efficiently address a range of IT needs from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of todays global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL.If you are MOTIVATED you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment wed like to have you join our team. Learn more at www.sentinel.com/careers. As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

Keywords: Sentinel, Downers Grove , Systems Support Engineer, Other , Downers Grove, Illinois

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