Assurant is seeking an Associate Operations Analyst!
An Associate Operations Analyst within Shared Services works
across all servicing centers and functional business units within
and outside of Global Home, and is responsible for conducting
business process analysis, needs assessments and preliminary
cost-benefit analysis to support its business initiatives.
This is a remote position.
Responsibilities will consist of:
• Identifies service and/or system project scope by gathering
and analyzing related information, identifying the root cause of
the problem and documenting results
• Gathering user requirements by interviewing customers and
studying system capabilities
• Develops problem solutions by describing requirements in a
work-flowchart and diagram, analyzing alternative solutions, and
translate into system requirements
• Determines project estimates by identifying phases and
elements, personnel requirements, and costs
• Working with other departments to test and implement
solutions; verifies results by developing and executing tests for
moderate sized projects
• Reviews project progress with management and stakeholders
regularly
• The maintenance of systems and/or processes by analyzing and
providing overall support to internal and external customers
• Carry out analytical assignments that are varied and
possibly difficult
• Prepares reports by collecting, analyzing, and summarizing
information
• Maintains professional and technical knowledge by attending
educational workshops; reviewing professional publications;
establishing personal networks; participating in professional
societies
What You Will Like
• The people – we care
• The diversity - every day is different
• The excitement – opportunity to learn, grow and gain
exposure
The Ideal Candidate Will Have
• 2-4 years of Operation Analyst experience or Bachelor's
Degree in a related field.
• Advanced knowledge of MS Office (Excel, Word, PowerPoint,
and OneNote)
• Knowledge of preferred reporting tools (Tableau, SharePoint
Lists, SQL, etc.) a plus
• Effective oral and written communication skills
• Strong attention to details and able to work independently
and accurately
• Ability to work effectively with others both within and
across businesses, establishing and maintaining productive working
relationships
We offer comprehensive benefits to full time and part time
employees including medical, dental, STD, LTD and life insurance,
401(k), generous paid time off and much more.
Assurant is an Equal Employment Opportunity employer. All
aspects of consideration for employment and employment with the
Company are governed on the basis of merit, competence and
qualifications without regard to race, color, religion, sex,
national origin, age, disability, veteran status, sexual
orientation, or any other category protected by federal, state, or
local law.
To learn more about our current opportunities and apply
online, please visit: http://jobs.assurant.com/
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(@AssurantCareers)
