Billing Operations Specialist

Company: Ensono
Location: Downers Grove
Posted on: May 3, 2021

Job Description:

Worker Type:

Employee

• Run monthly / quarterly billing cycles across all Ensono business units
• Prepare and maintain billing run book
• Manage system and data dependencies required for billing runs
• Collaborate and coordinate with Operations, TDMs, CSMs and Billers to ensure set up of data in GTV (billing platform), Workday, Salesforce, ServicePath and Usage Data sources
• GTV (billing platform) admin responsibilities (Set up/ maintaining look up tables etc)
• Maintain rate cards/ orders on ServicePath
• Ensure proper usage files are loaded into S3 bucket for GTV consumption
• Monitor and resolve GTV-Workday connector dependencies
• Drive and work closely with GTV, Servicepath and Workday teams to drive enhancements in respective systems in relation to billing
• Track billing exceptions and drive them to resolution with billers
• Identify and explain monthly variances in billing
• Prepare and circulate other billing run related reports
• Drive enhancements in metering data sources to help in the billing process

Qualifications:

Required:

• Minimum of 8 years of related experience with a bachelor's degree; or 5 years and a Master's degree
• Advanced Excel skills including work experience with VLOOKUPs and Pivot tables
• Excellent oral and written skills
• Ability to self-manage and prioritize daily work independently

Preferred:

• Prior experience using billing tool
• Prior experience in IT outsourcing or managed service billing work environment
• Financial accounting background
• Be a Change agent

Industry Background (preferred): Telecom/ Retail/ Manufacturing/ IT Infrastructure/Data Center Services

Primary Location City/State:

Downers Grove, IL - Finley, Illinois

Additional Locations (if applicable):

Ensono is an Equal Employment Opportunity Employer. Ensono provides equal employment opportunities to all qualified applicants without regard to race, color, religion, national origin, ancestry, citizenship status, sex, marital status, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, military status, or any other status protected by applicable law.

Keywords: Ensono, Downers Grove , Billing Operations Specialist, Other , Downers Grove, Illinois