Part - Time Field Supervisor - Downer Grove
Company: Titan Security Services
Location: Downers Grove
Posted on: January 12, 2021
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Job Description:
Overview: Titan Security is currently recruiting for Part-Time
Field Supervisor to work outof the Downers Grove area
office.Started in 1994,, Titan Security is one of the largest
privately-held security services providers in the Chicagoland area
and we are growing! Join a leading company in one of the fastest
growing industries. Field Supervisor responsibilities include, but
are not limited to:Responsibilities: * Supervise the day to day
operations of selected business portfolio(s) during shift times,
respond to designated operational issues for all assigned client
sitefacilities.* Report all operational matters directly with V.P.
Operations and members of senior management.* Assist inthe
supervision and management of a team of security officers,
including possibly participating in hiring /selection, scheduling,
payroll, training,coaching, development and support.* Ensure that
all client sites are provided with high quality security services
toprotect people and property.* Build, improve, and maintain
effective relationships with both client and employees.* Coordinate
necessary support services to effectively manage client sites to
meet or exceed financial and operational goals and provide
excellent customer service.* Ensure all required reporting and
contractual compliance requirements are met.* Handle all escalated
security issues or emergency situations appropriately.* Develop
staff in both technical and professional skills through performance
management (coaching, counseling, disciplining, recognition,
etc.).* Provide the basis of great working environments by treating
staff with respect.* Assure that employee grievances are heard and
resolved (with assistance from the Titan Management, as required).*
Effectively and accurately post all pertinent notices and
communications to staff.* Coordinate and/or conduct site-specific
"on the job training", client-specific training and/or annual
refresher training for staff by adhering to Titan's
trainingstandards.* Reconcile logs, shift responsibilities and
patrols; review incident reports prior tosubmitting to clients and
coordinate preliminary investigations.* Develop/maintain
operational procedures and post orders that are always available
for emergency reference by staff.* Train and qualify to work
assigned posts. Understand the specific and general post
instructions for all assigned posts. Maintain practical knowledge
of alladditional and emergency post instructions that are called
for by our clients.* Ensure that all assigned officers are
maintaining the appropriate knowledge base of various client
specific Standard Operating Procedures.* Effectively utilize access
control systems, visitor management systems and CCTV systems as
needed.* Monitor security cameras that are within the facilities as
applicable.* Respond to incidents including property emergencies.*
Conduct general patrols of the client properties during various
hours, if required, including numerous flights of stairs and
frequent patrols of the exterior in any weather conditions.*
Ability to stand/sit/walk and Drive for extended periods of time.*
Conduct random Post Inspections of officers on duty in order to
ensure proper officer training level, and adherence to company
policies, and Client mandated response to alarms or other urgent
situations.* Clearly and accurately record data such as property
damage, unusual occurrences, and malfunctioning of equipment,
results of Security Officer post inspections to Titan management.*
Provide excellent Customer Service to all parties encountered while
on duty.* Other duties as assigned.* Due to the nature of this
assignment, special attention is paid to those candidates that are
able to successfully demonstrate: A work history illustrating a
progressively increasing security/customer service related skill
sets and responsibilities with an emphasis in a supervisory
capacity work, communication center protocol, knowledge of security
operations, in addition to an advanced level computer
proficiency/technological skills, specifically as it relates to
established physical security needs. * Having any, or a combination
of the above listed attributes may increase you chances of
selectionQualifications: Education and/or Experience: High School
diploma orgeneral education degree (GED) and 3 years prior
satisfactory employment as anUnarmed or Armed security officer,
Unarmed or Armed Shift/Facility/Field Supervisor, or directly
related experience.Must be at least 25 years of age.Certificates,
Licenses, Registrations: Ability to acquire and maintain a valid
Illinois PERC, Valid FOID, All state mandated training requirements
inclusive of 20 & 40 Hour Certifications, A valid driver's license
with a satisfactory DMV history.Language Skills: Must have the
ability to read, write, speak, and understand English. Bi-lingual
considered a plus.Other Qualifications: Ability to pass
pre-employment drug screen and criminal background check. Must
maintain a working telephone number though which we can contact
you.Physical Demands:The physical demands are based on the contract
and must be met by an employee to successfully perform the
essential functions of this job. A list of these job duties is
inclusive of, but not limited to: candidates must be able to stand
for extended periods of time; be able to lift, push, and/or pull at
least 75lbs.; be able to accommodate foot patrols on the interior &
exterior of the assigned facility; be able to perform assigned
duties regardless of inclement weather.Salary & Benefits:
Compensation is $16.00 per hour, plus paid time off, medical
insurance, dental insurance, paid holidays, and pension/retirement
benefits. Skills-enhancing training and opportunities for career
growth and promotion.EOE/M/F/D/V
Keywords: Titan Security Services, Downers Grove , Part - Time Field Supervisor - Downer Grove, Other , Downers Grove, Illinois
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