Information Technology Specialist (Network Services)
Company: Internal Revenue Service
Location: Downers Grove
Posted on: January 18, 2023
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Job Description:
Duties
WHAT IS THE CRIMINAL INVESTIGATION DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Criminal Investigation Tech Operations and Investment Services
The following are the duties of this position at the full working
level.
Requirements
Conditions of Employment
Qualifications
Federal experience is not required. The experience may have been
gained in the public sector, private sector or One year of
experience refers to full-time work; part-timework is considered on
a prorated basis. To ensure full credit for your work experience,
please indicate dates of employment by month/year, and indicate
number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of
this announcement:
SPECIALIZED EXPERIENCE: GS-13 LEVEL: You must have one year of
specialized experience at a level of difficulty and responsibility
equivalent to the GS-12 grade level in the Federal service.
Specialized experience for this position includes: Experience that
demonstrates accomplishment of computer project assignments that
required a wide range of knowledge of computer requirements and
techniques pertinent to the position to be filled. This knowledge
is generally demonstrated through assignments that required the
ability to analyze a number of alternative approaches in the
process of advising management concerning major aspects of IT
system design. This would include defining what system
interrelationships must be considered, or what operating mode,
system software, and/or equipment configuration is most appropriate
for a given project.
In addition to the above, your specialized experience should
demonstrate knowledge of computer requirements and techniques in
carrying out project assignments consisting of several related
tasks, such as in the case of development of modifications to parts
of a system on the basis of detailed specifications provided.
Experience must have been in an IT field or work where the primary
concern was the subject matter of the IT application. This
experience must be sufficient to demonstrate the ability to work
with clients and customers to assess and/or address their needs,
communicate effectively both orally and in writing, identify and
resolve problems, determine relevant information, demonstrate using
sound judgment, and make decisions and/or recommendations relevant
to this level of expertise. Experience serving as a local area
network (LAN) manager with enterprise-wide LAN systems; Identifying
and controlling all LAN hardware and software configuration;
Developing technical standards and procedures for LAN development,
implementation, and management; Establishing performance management
metrics; Evaluating overall LAN performance against relevant
standards; and Providing technical advice and consultation to LAN
administrators throughout the agency. Experience in monitoring,
installing and troubleshooting Cisco network devices connected to
wide, metropolitan, and local area networks; Experience needed
troubleshooting Data, Video, Wireless devices and Remote Access;
and Experience with project management of an enterprise wide
information technology initiative.
For more information on qualifications please refer to .
Education
For positions with an education requirement, or if you are
qualifying for this position by substituting education or training
for experience, submit a copy of your transcripts or equivalent. An
official transcript will be required if you are selected.
A college or university degree generally must be from an accredited
(or pre-accredited) college or university recognized by the U.S.
Department of Education. For a list of schools which meet these
criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or
universities may be used to meet the requirements. You must show
proof the education credentials have been deemed to be at least
equivalent to that gained in conventional U.S. education program.
It is your responsibility to provide such evidence when applying.
Click for Foreign Education Credentialing instructions.
Additional information
Benefits
A career with the U.S. government provides employees with a
comprehensive benefits package. As a federal employee, you and your
family will have access to a range of benefits that are designed to
make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold
and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific
benefits offered.
Required Documents
The following documents are required and must be provided with your
application. All application materials, including transcripts, must
be in English.
Please note that if you do not provide all required information, as
specified in this announcement, your application will be determined
incomplete, and you will not be considered for this position (or
may not receive the special consideration for which you may be
eligible).
How to Apply
The following instructions outline our application process. You
must complete this application process and submit any required
documents by 11:59 p.m. Eastern Time (ET) on 01/17/2023 and/or
cut-off dates in this announcement. We are available to assist you
during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday -
Friday). If applying online poses a hardship, please contact us by
noon ET on 01/17/2023.
To preview the Application Questionnaire, please click the
following link:
To update your application, including supporting documentation, at
any time during the announcement open period, return to your
USAJOBS account (). There you will find a record of your
application, the application status, and an option to Update
Application. This option will no longer be available once the
announcement has closed.
To verify the status of your application both during and after the
announcement open period, log into your USAJOBS account: . All of
your applications will appear on the Welcome page. The application
record in your USAJOBS account provides an Additional Application
Information page that provides information regarding the
documentation you submitted and any correspondence we have sent
related to this application. The Application Status will appear
along with the date your application was last updated. For
information on what each Application Status means, visit: .
Agency contact information
IRS Cincinnati External
Email
Address
Criminal Investigation Tech Operations and Investment Services
1111 Constitution Ave NW
Washington, DC 20224
US
Next steps
Treasury believes in a working environment that supports inclusion;
please view our reasonable accommodation policies and procedures at
. We provide reasonable accommodation to applicants with
disabilities on a case-by-case basis; contact us if you require
this for any part of the application and hiring process.
Once your application package and online questionnaire is received
you will receive an acknowledgement email. You are responsible for
checking status updates and notifications in USAJOBS. Hard copy
notifications will not be sent to you. You may check the status of
your application for this position at any time by logging onto the
USAJOBS "My Account" tab and clicking on "Application Status." For
a more detailed update of your application status, you may click on
"more information." Please notify us if your contact information
changes after the closing date of the announcement. If your email
mailbox is full or blocked (SPAM) you may not receive important
communication that could affect your consideration for this
position.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Keywords: Internal Revenue Service, Downers Grove , Information Technology Specialist (Network Services), IT / Software / Systems , Downers Grove, Illinois
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