Field Service Technician
Company: Konica Minolta Business Solutions
Location: Downers Grove
Posted on: September 21, 2022
Category:Installation & Service
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Join Konica Minolta and help drive innovation as we transform the
Workplace of the Future.Position ObjectiveKonica Minolta currently
has an exciting opportunity for a Production Systems
Professional!Essential Job Functions
- Professionally represent the company as responsive, reliable,
and customer-oriented technically proficient, cost effective and
timely service of the Konica Minolta High Volume Production
- Install, service and troubleshoot all printing and scanning
issues of all production systems.
- Develop and maintain effective relationships with customers and
- Follow company policies and procedures while maintaining the
minimum calls per day, response time and other core performance
- Establishes an up-to-date file of service manuals, part books
and other service literature using the issued laptop and develops
familiarity with contents.
- Maintain tool kit, supplies, and accurate inventory for
- Seek opportunities to improve territory parts budget and
- Assist other technicians as needed with more complex service
- Provides sales support as required (i.e. advising sales on
problems as accounts, service leads).
- Installs multiple protocol and/or multiple network operating
systems in conjunction with software based solutions, i.e. Barr
System, AHT, TR Systems, etc.
- Accurate and timely completion of invoices and expense
reports.Competencies (Knowledge, Skills and Abilities)
- Demonstrated electro-mechanical, digital electronic, and PC
- Ability to use appropriate technology for the position (i.e.
handheld computer, phone, laptop).
- Must have reliable transportation and a valid driver's
- Position requires use of personal car which is eligible for
vehicle maintenance compensation program.
- Must be able to travel locally on a daily basis to various
- Excellent verbal, written, and interpersonal skills.
- Must have excellent daily time management skills and be capable
of prioritizing activities and schedule to obtain effective
- Ability to be work independently with very little
supervision.Experience, Educational Reqts and Certifications
- Minimum of a High School diploma or GED required.
- Technical School training preferred.
- 2-4+ years of experience related to technical/repair of
- A+ and Net+ certification or equivalent experience.Konica
- Competitive salary (base salary plus generous commission
- Strong results are well rewarded; President's Club winners have
earned celebratory trips to Miami/South Beach, Montreal, Punta
Cana, and Las Vegas.
- Outstanding benefits package (including medical, dental,
vision, life insurance)
- 401(k) plan with matching company contribution
- Generous holiday and paid time off schedules
- Ongoing professional development training
- Visible, exciting work supporting sales of cutting edge
technology and workflow solutions.Konica Minolta Business Solutions
U.S.A., Inc., a global Fortune 1000 company and one of Forbes
Best-In-State Employers 2021, is transforming the way we all do
From smart office technology and information management to cloud,
mobility and IT services, we have a rich history of creating the
products and services necessary to drive innovation and make work
possible from anywhere at any time. Our award-winning products and
solutions help companies around the world move information faster,
improve quality and productivity, enhance security and facilitate
the sharing of information. We are proud that our portfolio leads
the industry while exceeding environmental standards. At Konica
Minolta, you'll work for an amazing technology company with growth
opportunities, great benefits and talented, passionate
co-workers.Konica Minolta is an equal opportunity and affirmative
action employer. We consider all qualified applicants for
employment without regard to race, color, religion, creed, national
origin, sex, pregnancy, age, sexual orientation, transgender
status, gender identity, disability, alienage or citizenship
status, marital status or partnership status, genetic information,
veteran status or any other characteristic protected under
Keywords: Konica Minolta Business Solutions, Downers Grove , Field Service Technician, IT / Software / Systems , Downers Grove, Illinois
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