Field Service Technician

Company: SEARCH Group Partners, Inc.
Location: Downers Grove
Posted on: August 3, 2022

Job Description:

Job Description

Position TITLE

SEARCH Group Partners, a premier recruiting firm, is looking for an experienced Field Service Technician. This position is 100% remote.

Our client is the worldwide leader in package inspection technology. They provide systems designed for on-line inspection of empty and filled containers in the food, beverage, pharmaceutical, personal care and household product industries. These solutions ensure that only the highest quality products (beer, soft drink, dairy, food and more) reach the marketplace.

Field Service Technician

Candidates for this position can live in any major city (within one hour of a major airport). They are looking for a highly motivated applicant with a blend of technical know-how and interpersonal skills. Strong electronics skills are required. This position requires extensive nationwide travel. The Field Service Technician can expect to spend 75% of the time traveling and on location at customer facilities. This position is eligible for overtime earnings.

Responsibilities

Install, repair, and troubleshoot their equipment per standard company procedures.

Oversee the installation of the equipment.

Replace defective or failed parts.

Provide technical support over the phone and in the field to resolve technical problems associated with the operation of equipment.

Complete upgrades to update and improve equipment functionality.

After installation or repair service, ensure that the equipment is completely functional.

Ensure purchased equipment is meeting customer expectations and all device capabilities are being utilized.

Provide both on the job and formal classroom training to customers (machine operators, maintenance personnel, management).

Apply working knowledge of their product line to identify and evaluate potential customer applications and make recommendations accordingly.

Requirements

Complete compliance documentation and other required paperwork.

Associate's degree in electrical technology and/or equivalent work experience/demonstrated knowledge in the repair or maintenance of capital equipment.

Resourceful and possess strong problem-solving skills, technical aptitude. Ability to analyze, understand and take corrective action when assessing their equipment.

Ability to read wiring diagrams.

Ability to work independently.

Good listening skills with the ability to work with customers and engineering consultants.

Effective communicator with excellent customer service skills.

Highly proficient in PC applications, MS Office suite is a must. Knowledgeable of computer operating systems and computer networking.

Capable of bending and lifting up to 60 lbs. Stamina to stand for long periods of time.

Willingness to travel by air and auto on short notice. Ability to safely drive and operate a vehicle. Valid driver's license.

Willingness to work overtime.

• Must be fully vaccinated against the Covid-19 virus Compensation:
  
  Competitive hourly pay, OT, per diem, complete corporate benefits to include major medical, dental, 401 (K) and all travel bonus miles are yours to keep.
  
  About SEARCH Group Partners
  
  SGP provides professional talent acquisition and consulting services. The services we offer include temporary, temporary-to-hire, permanent placement, executive search, consulting, interim management transitions, on-site solutions, outsourcing, talent development and human resources. SGP believes in and understands the importance of investing time into both our clients and candidates. We know what it takes to forge successful, professional, long-lasting relationships and partnerships. We represent an exclusive network of professionals and take the time to get to know every one of our clients and candidates personally.
  
  At SEARCH Group Partners, we celebrate and support diversity and are proud to be an Equal Opportunity & Affirmative Action employer. In order to comply with federal regulations, we maintain records of the race and gender of applicants. For this reason and this reason only, we ask that you indicate your gender, race and ethnicity. If you do choose to answer these questions, this information will not affect your being considered for employment opportunities for which you are qualified.

Keywords: SEARCH Group Partners, Inc., Downers Grove , Field Service Technician, IT / Software / Systems , Downers Grove, Illinois