Customer Service Representative/Office Assistant (Boba Tea Wholesales)

Company: GBT Foods, Inc.
Location: Woodridge
Posted on: April 3, 2026

Job Description:

Job Description Job Description We are seeking a Customer Service Representative/Office Assistant (Boba Tea Wholesales) (Full Time) to join our team! You will perform both customer service and clerical administrative functions in order to drive company success. This is a career position with great advancement opportunity. Responsibilities: - Draft correspondences and other formal documents - Greet and assist onsite guests - Answer inbound telephone calls and direct phone calls - Process order and generate sale document - Support the business development team and act as the liaison between departments - Plan logistic and follow up with customers - Act as the liaison in between different department to facilitate workflow - Follow company policy and instruction to develop and implement organized filing systems - Perform all other office tasks Qualifications: - Previous experience in office administration, sales, customer service, order fulfillment, accounts receivable or other related fields, preferably in food service industry wholesale fields - Bachelors degree from accredited school in USA required, preferably in accounting, business, or econ. (can be substitute by 2 years stable office work experience) - Ability to prioritize and multitask - Responsible and punctual - Excellent written and verbal communication skills - English is a must, additional language in Chinese, Vietnamese and Spanish preferred - Strong attention to detail - Strong organizational skills - Capable and willing to learn through hands on training - Excellent with Microsoft Suite (Word, Excel and PowerPoints) required - Excellent or in depth knowledge with ERP system such as QuickBooks and Sage preferred - Equip with commuting tool as this position will need to run office errands occasionally. Company Description GBT Foods, Inc., founded in 2015, is an supplier of bubble tea, frozen yogurt and snow shaved ice products. Whether you have an existing restaurant business, or just start to having an idea of opening a store, we offer a complete product line of Asian style products you will need. We sell Bossen products which provide the ingredients you need for drinks or toppings for bubble tea, shaved snow ice and frozen yogurt. Located in Houston Texas, Edison New Jersey, Rosedale Maryland and Woodridge Illinois, GBT Foods also serves as a business consultant to restaurant owners and entrepreneurs in the area and nationwide. Browse through GBTFoods.com and BossenStore.com for more information! Company Description GBT Foods, Inc., founded in 2015, is an supplier of bubble tea, frozen yogurt and snow shaved ice products. Whether you have an existing restaurant business, or just start to having an idea of opening a store, we offer a complete product line of Asian style products you will need. We sell Bossen products which provide the ingredients you need for drinks or toppings for bubble tea, shaved snow ice and frozen yogurt. Located in Houston Texas, Edison New Jersey, Rosedale Maryland and Woodridge Illinois, GBT Foods also serves as a business consultant to restaurant owners and entrepreneurs in the area and nationwide. Browse through GBTFoods.com and BossenStore.com for more information!

Keywords: GBT Foods, Inc., Downers Grove , Customer Service Representative/Office Assistant (Boba Tea Wholesales), Hospitality & Tourism , Woodridge, Illinois