General Manager

Company: Burger King
Location: Aurora
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: Bonus based on performance Competitive salary Employee discounts Free food & snacks Free uniforms Opportunity for advancement Position Overview: The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant.The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees). Summary of Responsibilities: Profitability Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes Reviews key P&L lines to increase profitability for the restaurant Drives sales through proactive guest service, people development & operations management Guest Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility Manages the guest experience through operations and timely response to Guest issues Problem solves guest feedback systems to determine root-causes and develops action plans to address issues Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives People Leads the restaurants recruitment and selection process to build and retain an effective restaurant team On-boards new team members by training and guiding them through the certification process Inspires the restaurant team by effectively managing individual and team recognition programs Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers to increase the restaurant teams capabilities and raise restaurant performance Operations Manages restaurant labor using optimal Manager staffing and Team Member scheduling Enforces compliance with government regulations, employment laws and BKC policies Ensures that restaurant upholds operational and brand standards *Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary Qualifications and Skills: Must be at least eighteen (18) years of age High School Diploma or GED required, 2 years of college preferred 1-2 years of previous restaurant management experience at a Burger King Restaurant. Strong understanding of P&L management & drivers of restaurant profitability Ability to prioritize own and others work and time to meet deadlines and objectives Demonstrated leadership skills Demonstrated understanding of guest service principles Available to work evenings, weekends and holidays Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Keywords: Burger King, Downers Grove , General Manager, Hospitality & Tourism , Aurora, Illinois