DownersGroveRecruiter Since 2001
the smart solution for Downers Grove jobs

Customer Service Representative, Associate

Company: Owens & Minor, Inc.
Location: Downers Grove
Posted on: April 4, 2021

Job Description:

At Owens & Minor, our Mission is simple: empowering our customers to advance healthcare. Our teammates continue to play an essential role in the global fight against COVID-19 by working to ensure our healthcare customers have what they need, when they need it, enabling them to focus on the critical task of providing patient care. As a Fortune 500 company with over 15,000 teammates in over 70 countries, Owens & Minor remains laser-focused on delivering on our Mission throughout COVID-19 and beyond. Our $9-billion business includes our Global Solutions and Global Products segments, with core offerings structured across three pillars of excellence: Products, Services, and Distribution. Our people are the power that propels us. As we continue to navigate unprecedented circumstances, teammate safety remains our top priority, and all of our facilities have implemented enhanced safety and sanitation protocols. Just as our teammates are dedicated to empowering healthcare around the world, Owens & Minor is dedicated to providing the kind of culture and benefits that empower teammates to grow their careers and enjoy the rewarding work they do every day. Owens & Minor benefits are applicable to Full Time Regular and Permanent Teammates, and include: * Medical, dental, and vision insurance, available on first working day* 401(k), eligibility after 30 days of employment* Employee stock purchase plan* Tuition reimbursement* Development opportunities to grow your career with a global company POSITION SUMMARY: The representative is to service the needs of our patients by educating them on products and services', listening to concerns/addressing issues, providing informational literature when necessary and placing supply orders. ESSENTIAL TASKS: * Ability to answer hi-volume in-bound calls via an automated phone system.* Ability to make outbound calls to patients and referrals as necessary.* Respond quickly and professionally to customer telephone questions and concerns.* Gather Patient demographics and billing information as needed to complete requested orders.* Process orders using Byram ERP system.* Maintain customer records by updating account.* Recommend additional products that may be necessary or available to the customer.* Achieve daily completion of CS Credit Review.* Must possess excellent communication skills and the ability to practice proper phone etiquette.* Working knowledge of Microsoft Office, particularly Word and Outlook.* Provide feedback to Group Team Lead regarding issues with accounts.* Conducts routine tasks as directed; works under clearly defined guidelines* Contributes to specific objectives and outcomes as directed. If you feel this opportunity could be the next step in your career, we encourage you to apply. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Note: Owens & Minor is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.

Keywords: Owens & Minor, Inc., Downers Grove , Customer Service Representative, Associate, Hospitality & Tourism , Downers Grove, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


FT Luxury Customer Service Representative (Fashion Specialist) - Work From Home
Description: Customer Support / Remote - Indiana Residents Welcome / Up to 20-hr / 30-40 hours
Company: VIPdesk
Location: Mishawaka
Posted on: 04/11/2021

Restaurant Delivery
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: Lombard
Posted on: 04/11/2021

Customer Service Cashier - Restaurant
Description: Req ID:216041Address: 201 Love's CrossingHampshire,IL, 60140Welcome to Love's Where People are the Heart of Our SuccessHiring immediately - Restaurant Team Members At Love's, our values go beyond our (more...)
Company: Love's Travel Stops
Location: Oak Park
Posted on: 04/11/2021


Inventory Supervisor - Zone 313- DES PLAINES, IL
Description: Description Here at RGIS you count Businesses make critical decisions based on their inventories and rely on RGIS Inventory Supervisors to ensure they are completed accurately and professionally. (more...)
Company: RGIS
Location: Des Plaines
Posted on: 04/11/2021

Customer Service Representative
Description: RESPONSIBILITIES:Kforce has a client that is seeking a Customer Service Representative in Downers Grove, IL. Day to Day Responsibilities: Responsible for interacting with customers who have inquired (more...)
Company: Kforce Finance and Accounting
Location: Downers Grove
Posted on: 04/11/2021

Restaurant Delivery
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: Mount Prospect
Posted on: 04/11/2021

Delivery Driver / Courier - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Mount Prospect
Posted on: 04/11/2021

Cashier
Description: Cashier 390992721 Mount Prospect, Illinois, US, 60056 Position Purpose: Cashiers play a critical customer service role by providing customers with fast,
Company: The Home Depot
Location: Mount Prospect
Posted on: 04/11/2021

Cashier
Description: Buffalo Wild Wings - 207 East Roosevelt Road Crew Member / Restaurant
Company: Buffalo Wild Wings
Location: Lombard
Posted on: 04/11/2021

Retail Solar Sales Associate
Description: Overview: Power your potential with the leading U.S. solar, storage and energy services company. Are you looking to position yourself in a high growth high impact career The time for solar is now, and (more...)
Company: Sunrun Inc.
Location: Downers Grove
Posted on: 04/11/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Downers Grove RSS job feeds