Mgr Nurse-Operating Room Svc
Company: Advocate Christ Medical Center
Location: Downers Grove
Posted on: May 28, 2023
Job Description:
Mgr Nurse-Operating Room Svc Job ID: R69798 Shift: 1st Full/Part
Time: Full_timeLocation: Advocate Good Samaritan Hospital 3815
Highland Ave Downers Grove, IL 60515Benefits Eligible: Yes Hours
Per Week: 40Schedule Details/Additional Information: Full time day
positionMajor Responsibilities:
- Patient Satisfaction
- 1)Implement strategies to assure that associates understand
when and how to implement service recovery and track service
recovery issues to reduce their reoccurrence.
- 2)Achieve goals established by system and site regarding
patient satisfaction.
- 3)Utilize an evidence based practice to improve care processes,
structures, and measurement of client-centered outcomes and
satisfaction.
- 4)Consistently review patient satisfaction data and reward and
recognize associates who are achieving results.
- 5)Review annual statistical data regarding the ethnicity of the
population served on the unit. Develop and implement a plan of care
which fosters a non-discriminatory climate in which care is
delivered in a manner that is culturally sensitive and that is
reflective to the cultural diversity that exists within the patient
population.
- 6)Implement strategies to assure that all associates understand
and support organizational standards of behavior, methods for
communicating key messages and methods which serve to increase
patient satisfaction.
- Associate Satisfaction
- 1)Manage the recruitment and selection of high quality staff
and maintain adequate staffing and appropriate work
assignments.
- 2)Provide supervision of associates and accept accountability
for services provided on the unit.
- 3)Develop and implement methods to recognize associate
accomplishments program.
- 4)Consistently round on associates to role model positive
behaviors, monitor morale, follow-up on organizational initiatives,
reduce barriers between administration and staff and improve
associate retention.
- 5)Follow established processes for receiving and resolving
employee complaints and concerns.
- 6)Facilitate participation of staff in nursing and
organizational policy formulation and decision making and support
staff involvement in shared governance activities at both the unit
and house wide level.
- 7)Involve staff in short and long term unit planning and
analysis of needs of unit associates.
- 8)Conduct timely performance reviews of all staff in which peer
review is a mandatory component of the evaluation process for all
associates.
- 9)Develop and mentor associates to create and support a
professional practice environment based on principles of shared
governance.
- 10)Model service and leadership consistent with nursing and
organizational strategic goals.
- Clinical Excellence
- 4)Support staff in participation of quality improvement
activities through established systems to include but not limited
to, unit-based shared governance council, Surgical Value Stream and
related RIE groups, FMEA, etc.
- 5)Promote evidence based practice by supporting staff to
develop and utilize clinical guidelines, clinical pathways and
clinical care policies and procedures that are based on current
research.
- 6)Assist and support staff in developing and maintaining
competency through orientation, internships, educational offerings,
workshops, interdisciplinary professional meetings and
self-directed learning. Maintain and analyze data to assure that
staff development activities offered on the unit is of high quality
and meet the needs of unit staff.
- 7)Encourage staff to seek additional knowledge and skill by
pursing formal education, certification, and other professional
development opportunities and participation in professional
organizations.
- 8)Foster a climate conducive to educational experiences for
associates and students.
- 9)Promote an understanding and effective use of organizational,
management, and nursing theories and research.
- 10)Contribute to the advancement of nursing theory,
professional research and scholarly activities.
- 1)Ensure compliance with IDPH, Accrediting Organization, DNV,
AORN and other licensing/accrediting bodies and agencies.
- 2)Develop an annual plan to address quality improvement
issues.
- 3)Analyze and use benchmarkable data from internal and external
sources to identify opportunities for improvement.
- Growth
- 1)Actively participate in hospital committees, meetings and
projects.
- 2)Network with professionals at other health care facilities
for clinical standards and innovations.
- 3)Prepare business plans and financial feasibility studies for
special administrative assignments as requested.
- 4)Partner with local community organizations and schools to
attract students to careers in health professions.
- 5)Research literature, identify best practices, engage
physicians in planning activities and attend specialty workshops in
order to identify future trends in healthcare and opportunities for
growth.
- Financial
- 1)Participate in budget planning in collaboration with the
department director, the business manager and advocate for
appropriate fiscal and human resources to accomplish the work and
goals of the nursing department.
- 2)Monitor unit productivity levels and workforce design to
ensure proper resource utilization and role delineation.
- 3)Identify areas for improved operational efficiency and
involve staff in the development of new processes through the
various LEAN activities.
- 4)Develop and maintain OI boards in unit.
- 5)Conduct unit meetings to improve communication of financial
and operational information and strategic planning.
- 6)Ensure appropriate use of IS systems to capture charges and
monitor trends.
- 7)Analyze monthly financial, operational and budget variance
reports to assure that financial goals are achieved.
- 8)Initiate cost containment activities and monitor Value Stream
outcomes.
- 9)Participate in Core Team Meetings.
- Physician Partnership
- 1)Collaborate with physicians and members of other departments
and disciplines in the development, implementation and evaluation
of programs and services to meet the needs of the department
population.
- 2)Work closely with physicians to develop and implement
strategies to resolve complaints and concerns.
- 3)Partner with physicians in the development and enhancement of
clinical programs.
- 4)Consistently round for outcomes with physicians.
- 5)Actively participate in physician meetings and committees as
assigned.
- Accountability B -Associate Satisfaction cont
- 1)Identify and advocate for adequate resources for associates
so that desired outcomes are achieved.
- 2)Monitor associate satisfaction results and create systems to
respond to trends.
- 3)Achieve goals established by system and site regarding
associate satisfaction.
- 4)Monitor associate turnover and vacancy and develop and
implement recruitment and retention strategies.
- Accountability C Clinical Excellence cont
- 1)Promote the development and implementation of inter and
intra-disciplinary research by associates.
- 2)Create a non-punitive culture of patient safety adherent to
national patient safety initiatives.
- 3)Monitor productivity, case mix, and benchmarkable data to
establish staffing requirements and secure appropriate staffing on
a consistent basis Licensure:
- Nurse, Registered (RN) Education/Experience Required:
- Masters Degree Reqd Bachelors Degree Reqd (Either the Bachelors
or Masters Degree must be in Nursing) 5yrs health care mgmt
experience Knowledge, Skills & Abilities Required:
- Excellent management skills including ability to work well with
others, team building skills, communication and presentation
skills. Ability to succeed in a changing environment and handle
multiple responsibilities. Knowledge of strategic planning,
marketing and business development. Strong drive to achieve
superior results.
- Current RN license in the State of Illinois. Physicial
Requirements and Working Conditions:
- Special Job Characteristics Requiring Accommodations: Ability
to work within a rapid changing environment. Ability to prioritize
independently and respond to multiple simultaneous requests.
Ability to work under stressful conditions and in difficult
situations. Ability to recognize needs and behaviors of specific
age groups of patients treated. This job description indicates the
general nature and level of work expected of the incumbent. It is
not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities required of the incumbent.
Incumbent may be required to perform other related duties.
Keywords: Advocate Christ Medical Center, Downers Grove , Mgr Nurse-Operating Room Svc, Healthcare , Downers Grove, Illinois
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