Managing Director, Learning

Company: United Airlines
Location: Chicago
Posted on: May 3, 2025

Job Description:

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what's next. Let's define tomorrow, together.

DescriptionThere's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live, and fly.The Managing Director (MD) of Learning at United will play a pivotal role in shaping and executing a forward-thinking learning strategy. Innovation and data-driven decision-making will be essential in driving success, with a focus on leveraging advanced learning technologies, such as AI-powered platforms, adaptive learning tools, and immersive simulations. This role will be accountable for measuring the impact of learning initiatives throughout the employee lifecycle, ensuring programs are aligned with United's business objectives.Job Overview and Responsibilities:In the area of leadership development, the MD of Learning will create transformative programs that build future-ready leaders incorporating critical skills like digital fluency, emotional intelligence, and change management.By utilizing data analytics, including feedback and performance metrics, the MD will develop personalized, data-backed leadership growth plans. These programs will not only accelerate leadership capabilities but will also ensure alignment with career growth pathways, driving employee engagement and United's success.The ideal candidate will have a proven track record of successfully implementing innovative learning technologies and using data insights to continuously improve learning outcomes and drive business impact.Additional Responsibilities:

• Drive the vision, strategy, and execution of learning and instructional design across the organization
• Lead the identification, procurement, and implementation of AI-enhanced technologies to advance learning strategies and leadership development initiatives
• Instrumental in transforming the learning landscape within the organization, ensuring that leaders and employees at all levels are equipped with the skills and knowledge necessary to excel and grow in a dynamic business environment
• Utilize performance data, leader feedback, and other sentiments to identify leadership gaps and customize development opportunities
• Prescriptive training and innovation based on needs of leadership
• Oversee the design and implementation of best in class, scalable, and innovative learning solutions that support organizational objectives, enhance employee performance, and promote engagement, skill development, knowledge retention, and career growth
• Manage the planning, implementation, and delivery of learning programs that are aligned with the organization's strategic and operational goals
• Impact business results by fostering a culture of experimentation and innovation within the team to continuously improve delivery methods and adapt to changing organizational needs
• Create a renewed strategy that is driven by advanced learning, artificial intelligence, and user experience
• Shape the opinions of key stakeholders and develop strong relationships to provide essential learning opportunities
• Evaluate data driven results to ensure consistency in execution, knowledge retention, effectiveness, and future directionThis position is Hybrid to Chicago.United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL those boxes! We are always looking for individuals who will bring something new to the table!QualificationsWhat's Needed to Succeed (Minimum Qualifications):
  • 12+ years of experience leading a learning department with a track record of successful learning strategy implementation
  • Expertise in advanced learning and AI technologies to enhance educational outcomes
  • A strategic approach to leadership development that goes beyond traditional classroom settings
  • Ability to leverage data-driven insights for greater training effectiveness
  • A clear understanding of what excellent leadership looks like and how it can be cultivated within an organization
    The base pay range for this role is $196,460.00 to $267,740.00.
    The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
    
    You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
    
    United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
    
    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.
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Keywords: United Airlines, Downers Grove , Managing Director, Learning, Executive , Chicago, Illinois