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National Account Manager (Omnichannel - MRO)

Company: Elkay
Location: Downers Grove
Posted on: May 27, 2023

Job Description:

National Account Manager (Omnichannel - MRO)
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at
If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
Position Summary
The National Account Manager will report directly to the Director, MRO Sales and work on a highly collaborative team, in an inclusive environment, covering all segments of our business with an emphasis on Maintenance, Repair and Operations channel. The National Account Manager will be responsible for the impact and development of national specifications, and the on-boarding and development of MRO national channels. The position will work with the Director and key members of the sales and digital teams to develop and implement our national impact strategy. Successful implementation will result in stronger national specifications, increased service to our national customers, and a greater overall market penetration across all Zurn Elkay product divisions.
Establish key relationships with leading accounts in the Omnichannel go to market; MRO & Hardware works with the merchandising managers for each of the Hardware accounts, Ace, Do It Best, Orgill, True Value, House Hasson, on pricing, new product proposals, product presentations and trade show preparation and attendance. This position works with our independent rep agency E.A. Langenfeld' s office personnel to make sure that orders and shipments are flowing to the hardware accounts without penalties of fines for late or short shipments.

  • Create product demand and Brand preference with these identified accounts.

  • strategies, price management, product conversion initiatives and marketing opportunities.

  • Create and manage a pipeline of opportunities and deliver profitable sales targets established annually.

  • Involvement in strategic action plans across different functional groups

  • Implement Zurn Elkay ZEBS core competencies in daily work along with "80/20" strategies.

  • Drive new and strategic product sales. Effectively gain acceptance of these products among accounts.

  • Develop a thorough understanding of all Zurn Elkay divisions and provide feedback on how to help impact our customers in a positive manner.

  • Provide any necessary feedback to product management, commercial sales and marketing with latest market trend information.

  • Provide support to the Commercial Sales Team and Rep Agencies as needed.

  • Participate in relationship building Industry events, trade shows, associations, affiliations etc.

    Capabilities and Success Factors

    • Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

    • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

    • Ensures Accountability - Holding self and others accountable to meet commitments.

    • Drives Results - Consistently achieving results, even under tough circumstances.

    • Persuades - Using compelling arguments to gain the support and commitment of others.


      • BS degree and experience with an emphasis in a technical or marketing field required.

      • Minimum of 5 to 7 years experience in the plumbing industry and related markets.

      • Excellent communication skills (written and oral) are required including a demonstrated ability to collaborate in a team environment.

      • Self motivated, dependable, and ethically driven individual.

      • Ability to manage multiple projects and commitments.

      • Drive to execute strategies that are customer centric and market based.

      • Solid organizational/planning skills.

      • Candidates should possess a strong working knowledge of PC- based computing and Microsoft Office products.

      • Ability to travel up to 50%

        Total Rewards and Benefits

        • Competitive Salary

        • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance

        • Matching 401(k) Contribution

        • Health Savings Account

        • Educational Reimbursement

        • Matching Gift Program

          Equal Opportunity Employer - Minority/Female/Disability/Veteran
          Zurn Elkay Water Solutions Corporation
          What happens when two remarkable sustainability leaders come together as one?
          A sustainability powerhouse is born, making a splash in the markets they serve and saving the planet one innovative installation at a time.
          In early 2022, Zurn Water Solutions Corporation, a market leader in smart, sustainable water solutions, and Elkay Manufacturing, a commercial drinking water solutions leader, agreed to combine their two exceptional firms to become a single water solutions powerhouse.
          Together, the combined company offers a comprehensive package of innovative, sustainable, specified, engineered water solutions and sustainable plumbing products that provide water safety, water quality, and water conservation through critical service environments, while delivering total building solutions for new construction and retrofit applications around the globe. Our innovative solutions enable customers to advance their ESG initiatives and reduce operating costs while providing students, patients, patrons, and people within public and private spaces a safe, clean environment and access to fresh, pure, potable water - the essence of life itself.
          What makes Zurn Elkay Water Solutions Corporation special is our people and our culture.
          While playing a leading role in sustainability and water access are remarkable, what makes Zurn Elkay's story so compelling is the alignment of the two well-respected companies with powerful legacies and a combined 224-year company history and shared values and cultures where people matter most.
          Sustainably inspired, the company has a deep commitment to Diversity, Equity & Inclusion, water, and environmental stewardship, and giving back to the communities where we live, work and play. Our powerful legacy of caring and commitment is made possible by the exceptional people that embody Zurn Elkay's values.
          We are looking for innovative, energetic people who want to help solve tomorrow's challenges today. Our Total Associate Engagement core value means we work hard to ensure our associates have opportunities to grow and an inclusive culture in which to thrive. From formal training to on-the-job development and exposure to new businesses, when you join Zurn Elkay, you will join a collaborative organization that will give you opportunities to thrive and grow.

Keywords: Elkay, Downers Grove , National Account Manager (Omnichannel - MRO), Executive , Downers Grove, Illinois

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