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Senior Case Manager - Rehousing

Company: Morgan Stephens
Location: Downers Grove
Posted on: September 18, 2022

Job Description:

If you desire a better work/life balance and can work in a fast paced environment with excellent growth potential, we would like to hear from you. We offer shift differentials for some positions scheduled regularly between 5 PM - 11 PM; or 11 PM - 7 AM GENERAL RESPONSIBILITIES: Operates as a member of the Community Services Team providing rapid re-housing counseling, consultation, training, crisis intervention, follow up and case management services to shelter residents in need of permanent housing. Attends staffing and other meetings as appropriate, participating in constructive problem solving and identifying solutions that help deliver services. Other duties as assigned within the guidelines of this position. ESSENTIAL FUNCTIONS: Accepts referrals from Hope House and other local shelters for rapid exit and immediate re-housing in private housing market. Provides assessment, eligibility screening, case planning, counseling, housing advocacy, tenant education, follow up and case management services to families accepted into the Rapid Re-Housing Program. Engages rapid re-housing participants in independent living and employment skills training as needed to develop a plan for housing stability and self-sufficiency. Ensures through on-going or time specific case management services as defined by the needs of the families enrolled in the program, that families a.) Access needed resources and services to maintain their housing b.) Receive support for problem solving, parenting, household management, life skills training, money management, and crisis intervention. Provide or assist rapid re-housing families with linkage to housing readiness training. Assist in locating apartment units for families entering the TBRA Rapid Re-Housing Program; procuring and updating the apartment leases with assistance from the Community Services Management Team as needed. Coordinates through referral the provision of furnishings for each apartment unit obtained. Resolve issues related to storage, transportation, and disposal of donated furniture for Rapid Re-Housing Program participants as needed. Available to assist with tenant and landlord issues as needed. Works with: a.) Housing Project Manager on specific program participant housing needs, including affordable housing units available through landlords for leasing. (e.g. identify reasonable lease and unit accommodations, time frame for when participants can begin paying rent; establish household furnishing needs, etc.); b.) Employment Counselor as needed to assist program participants to address employment barriers and obtain employment as quickly as possible; c.) Supervisor and Emergency Services Program staff as needed to link participants with rental assistance programs for exiting shelter into permanent housing; d.) Housing Project Manager as needed to cultivate relationships with current and potential landlords as required to maximize units available to participants in need of rapid re-housing upon exit from shelter; e.) Tenants to establish housing unit maintenance needs when appropriate and determines resources for meeting housing needs with assistance from the Community Services Management team as needed. Communicates as needed with landlords and supervisors to ensure housing issues are identified and addressed. Participates in bi-weekly staff meetings. Participates in client specific meetings as needed to support Rapid Re-Housing Program participants. Assist with housing statistics as needed. Collaborates with other housing network entities in the community as needed to insure housing obtained for Rapid Re-Housing Program Participants is safe, decent, and affordable. Prepares and maintains accurate eligibility and pre-screening documents, confidential case records, contractual paperwork, status reports, and fiscal recording as required by HOME funds. Provides community and landlord education, development, networking, and recruitment activities on behalf of persons in need of services for economic recovery. Represent Catholic Charities to local, state, and national organizations as assigned. Participates in all Division staff meetings and coordinated programming as scheduled. Requirements A Bachelor's degree in a human services field is required for this position. All degrees must come from a regionally accredited educational institution which has U.S. Department of Education approval. Minimum of one (1) year of related experience working with homeless individuals and families is required. Availability to work flexible days and hours as needed. Demonstrated capacity to conduct professional client intake and needs assessment. Demonstrated ability to accurately enter client information and data into an established client information management system database. Demonstrated ability to work effectively and constructively with persons from all racial, diverse cultures, family systems, and social backgrounds. Proficiency in the use of Microsoft Office applications including Outlook, Word, and Teams. Strong verbal and written communications skills. Passage of complete background clearance, Tuberculosis (TB) Test, and any other required testing or clearances.

Keywords: Morgan Stephens, Downers Grove , Senior Case Manager - Rehousing, Executive , Downers Grove, Illinois

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