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VP of Operations

Company: Fresh Thyme Farmers Market
Location: Downers Grove
Posted on: August 6, 2022

Job Description:

If you're someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we'd like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team!

Fresh Thyme Rewards

* Weekly pay

* Scheduling flexibility

* Paid parental leave

* care assistance

* Team member discount

* Career growth opportunities


Are you passionate about the retail grocery market and organic products? Are you a leader? Are you ready to join one of the fastest growing companies in the retail grocery market? If so, Fresh Thyme Market is the place for you! Our unique business model, fast paced and growing environment, promote from within culture, and excellent benefits make Fresh Thyme the best employer in the grocery market. Careers have been blooming at Fresh Thyme since our inception in 2012 - yours should be no different!

The Vice President of Operations is responsible for providing customer-focused leadership across all stores. This position is accountable for evaluating and effectively communicating the potential impact of corporate strategy on operations and promoting an environment that drives sales and encourages process excellence.


Essential Duties & Responsibilities

* Drives operational standards, strategic planning and execution to drive results in the areas of customer satisfaction, sales and profitability/ROI, and quality/safety.
* Provides strategic direction and ongoing leadership to direct reports for effective execution of all store-related aspects, including ordering, merchandising, marketing initiatives, inventory, financials, cost controls, team development/training and all system related processes for functionality of the store.
* Determines regional and store operating budgets and sales plans. Approve and drive the projection process. Evaluate store results; adjust plans (sales, gross, labor).
* Fosters a culture that leverages empowered problem solving and engagement to ignite a passion to serve the customer and promote continuous improvement. Drive operational improvements by identifying standards opportunities and implement solutions within the framework of process.
* Oversee programs and processes designed to protect customers, associates, and assets, which includes proper selection, screening and training of loss prevention teams, effective methods of internal and external investigations and operation policies and procedures to guide loss prevention personnel in executing their duties.
* Direct the development, implementation and maintenance of business continuity across all stores.
* Establish and maintain effective external relations with the community.
* Monitor local competitor activities and provide feedback to marketing. Reviews local market research as appropriate for market.
* Interacts regularly with executive team and individual department heads to ensure that company's operational priorities are aligned with total company direction.
* Other duties as assigned.
* Travel approximately 50 - 75%

Education and Experience

* Bachelor's degree or equivalent grocery industry experience required.
* 10+ years' experience leading teams in a grocery retail environment.
* Previous experience in a natural foods industry is a plus.
* Grocery category product knowledge preferred.
* Financial, mathematical, statistical and consumer research experience preferred to read, interpret and understand how internal and external factors influence financial results.

Key Competencies Desired for Success:

Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. Articulates a clear vision for the business; maintains a long-term, big-picture view; foresees obstacles and opportunities; generates breakthrough ideas. Keeps abreast of global and regional trends that impact the business or organization (e.g., technological, competitive, social, economic); understands the position of the organization within a global context; promotes a global mindset when looking at issues and problems.

Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Develops strategies that can be translated into specific objectives and plans (with contingencies); integrates and aligns efforts across functions, locations, and/or businesses; has realistic yet aggressive timeframes for achieving objectives.

Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals. Assigns clear authority and accountability, directs initiatives while maintaining operating effectiveness; monitors results. Plans to make sure critical resources are lined up for organizational priorities.

Develops Talent: Developing people to meet both their career goals and the organization's goals. Fosters personal development and excellence; nurtures commitment to a common vision and shared values; gives people opportunity and latitude to grow and achieve; inspires others to address new challenges.

Manages Ambiguity: Operating effectively, even when things are uncertain or the way forward is not clear. Applies broad knowledge and previous experience when addressing complex issues; defines issues clearly despite ambiguity; takes all critical information into account when making decisions.

Character and Personal Attributes:

* Creates an environment that facilitates the collection of input and ideas from others; fosters collaboration across the organization; removes barriers to collaboration and teamwork; anticipates and works to resolve potential or emerging conflicts.
* Sets and pursues aggressive goals; drives results; demonstrates a strong commitment to organizational success; works to do what is best for all stakeholders (e.g., customers, ownership, employees).
* Takes decisive action and leads through difficult initiatives, champions' new ideas and initiatives; projects self-assurance and unshakable confidence; decisively confronts and resolves issues.
* Treats all individuals fairly and with respect; performs in accord with expressed beliefs and commitments; maintains high ethical standards and integrity.
* Maintains composure, resisting stress and working constructively under pressure; responds resourcefully to change and ambiguity; conveys an openness and desire for learning.
* Excellent verbal communication and interpersonal skills for maintaining effective business relationships with peers, senior management, customers, and vendors.
* Ability to work varied hours/days as business dictates.

Physical Demands

* Sit Rarely 1-2 hours
* Stand Continuously 1-8 hours
* Walk Continuously 2-8 hours
* Drive Frequently 2-4 hours
* Balance Frequently 34-66%
* Bend Occasionally 1-33%
* Climb (2-6 ft) Occasionally 1-33%
* Crawl Occasionally 1-33%
* Crouch/Squat Occasionally 1-33%
* Kneel Occasionally 1-33%
* Reach (forward & overhead) Frequently 34-66%
* Twist (45 degrees at waist) Occasionally 1-33%


* 0-10 lbs. Occasionally 1-33%
* 11-25 lbs. Occasionally 1-33%
* 26-50 lbs. Occasionally 1-33%
* 51-100 lbs. Never 0%

Repetitive Motion

* Right & Left Grasping Frequently 34-66%
* Fine Manipulation Occasionally 1-33%
* Pushing and Pulling Occasionally 1-33%
* Lower extremities Never 0%

Environmental Conditions

Some extreme temperatures are possible. Some ventilation and exhaust fans.


Keywords: Fresh Thyme Farmers Market, Downers Grove , VP of Operations, Executive , Downers Grove, Illinois

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