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User Experience Design Manager

Company: Advocate Aurora Health
Location: Downers Grove
Posted on: June 17, 2022

Job Description:

ABOUT ADVOCATE AURORA HEALTH CARE: Advocate Health System and Aurora Health System are now Advocate Aurora Health Care. One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward.With our dynamically inclusive workforce and strong connections to the places where we live and work, we'll touch more lives and contribute to stronger and more vibrant communities.

  • 70,000 Team Members
  • 22,000 Nurses
  • 3,300 Employed Physicians
  • 4,800 Aligned Physician Partners
    Transforming Care: We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence.
    Advocate Aurora Health has an exciting new job opportunity for a User Experience Design Manager (Remote).
    Purpose:
    Leads the user experience design program for digital platforms and projects. Responsible for bringing users voices to product development efforts across service lines and offerings. Focus on understanding the complete user experience both as it currently exists and as should exist to establish design paradigms standards and best practices. Conducts usability studies to improve current products and stimulate innovative solutions. Mentor design team members and evangelize the UX discipline across the organization.Accountabilities:
    Execute qualitative research activities using a variety of methodologies including contextual inquiry cog native walk throughs and usability testing. Work cross-functionally with design product and marketing teams to incorporate research throughout the product development process. Act as a living repository of research knowledge in order to foster user-centric decision-making and to establish standards and best practices. Use storytelling to create deep empathy for users and align business needs to end user needs. Work with the design team to incorporate findings into projects and guide product development and execution. Mentor design team and evangelize user.Position Requirements:
    • Bachelor`s Degree in Web Design or related field.
    • 7 years of experience in User Experience Research User Experience Design
    • Knowledge of or ability to learn research software including Camtasia Silverback and remote research tools
    • Have conducted user testing and research for mobile and tablet devices
    • Understanding of current design trends
    • Strong organizational and interpersonal skills
    • Ability to build research-vetted personas and archetypes
    • Experience collaborating with cross-functional teams
    • A passion for research and an ability to ask smart probing questions
    • Quantitative research experience a plus
    • Experience using a variety of software platforms to create sitemaps workflows wire frames concepts and prototypes
    • Ability to translate ideas into concepts and testable prototypes

Keywords: Advocate Aurora Health, Downers Grove , User Experience Design Manager, Executive , Downers Grove, Illinois

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