Market Center Account Manager

Company: PeopleReady
Location: Downers Grove
Posted on: May 15, 2022

Job Description:

We're searching for someone who lives for the rush of winning new business to join our team as an Account Manager.

The Account Manager will identify and sell new business to grow their overall portfolio within their assigned territory, be responsible for overseeing assigned customer accounts, ensuring that our customers' needs are being met, and facilitating new sales within those accounts.

If you're ready to start connecting with customers and winning new business - read on to learn more about the role!

This role does require you to be out in the field meeting with customers, but does not report to an office each day.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Oversee and manage existing accounts that have been assigned within your territory.
• Work closely with sales leaders to develop account management and sales strategies to sustain and grow the value of each customer relationship.
• Regularly monitor technology tools to ensure customer retention and sales are maximized, and service levels are maintained according to established KPIs.
• Expand revenue for assigned portfolio, grow existing account business by targeting account retention and sales penetration.
• Aggressively pursue net new targeted accounts that meet the ideal customer profile of your market.
• Research and profile prospective new accounts; use phone, email, chat, and other technologies to sell via both inbound and outbound methods.
• Effectively negotiate contract terms in collaboration with the PeopleReady contracts and legal teams.
• Consult and engage with customers on-site and via phone to understand their business needs, and plan service delivery that meets or exceeds their expectations.
• Work collaboratively with internal pricing team to ensure both pay and billing rates are appropriate and competitive; apply pricing strategies to new and assigned accounts; track service delivery and provide feedback related to attracting and retaining the right temporary associate for each individual job.
• Meet gross margin expectations through prescribed guidelines.
• Initiate the implementation strategy for new accounts, ensuring we drive the right field level sales activities to ramp-up account penetration within the first year.
• Strong communication skills and a partnering mentality with our field teams are a must.
• Perform quarterly business reviews with customers.
• Leverage technology tools (CRM) to build and document an account management and growth strategy for each account.
• Embrace our culture principles: We Are Customer Obsessed, We Do the Right Thing, We Stand Together, We Reimagine What is Possible, and We are a Force for Good.What you bring to the table:
  
  • 1 to 5 years B2B sales and/or account management experience
  • Strong record of sales and account retention preferred
  • Valid DL and reliable transportation in order to visit current and potential clients
  • Bachelor's Degree or equivalent combination of education and experience
  • Exceptional verbal and written communication skills, with the ability to persuade a wide range of customer stakeholders
  • Strong organizational skills and attention to detail; ability to prioritize and execute multiple tasks and meet deadlines under pressure
  • Strong analytical skills: comfortable analyzing order, temporary associate, and customer data to drive resultsAt PeopleReady, we make a difference:
    PeopleReady is an industry-leading general and skilled labor staffing provider for retail, manufacturing, warehousing, logistics, energy, construction, hospitality, and other industries. The daily impact that we have on the lives of job seekers and our customers' businesses is something that we're incredibly proud of. Our team operates by one motto: We Are Ready. Ready to make a difference, ready to change lives through work and ready to win. Are you ready to join us? To apply, please email your resume to dposton@peopleready.com We can't wait to meet you.
    
    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
    
    Our global impact:
    Our game changing JobStack platform fills a job every 9 seconds and has filled over 7 million shifts since its inception. Through JobStack and our network of 600 branch offices across all 50 states, Puerto Rico and Canada, we serve more than 98,000 businesses and put more than 221,000 people to work in 2020.
    
    PeopleReady is part of TrueBlue, Inc. (NYSE: TBI), a leading provider of specialized workforce solutions, helping clients improve growth and performance by providing staffing, recruitment process outsourcing and managed service provider solutions. In 2020, TrueBlue connected approximately 490,000 people with work.
    
    IND_FIELD
    
    ABOUT US
    
    TrueBlue was founded on the idea of connecting people and work. We work with businesses to provide the workforce solutions they need to succeed. Publicly traded since 1998, TrueBlue provides a talented workforce of over 600,000 people and partners with more than 100,000 companies around the world through three segments: PeopleReady, PeopleManagement and PeopleScout.
    
    
    • PeopleReady provides on-demand and skilled labor for retail, manufacturing, warehousing, logistics, energy, construction, hospitality, and ports & terminals industries.
    • PeopleManagement (Staff Management, SIMOS, Centerline) provides on-premise contingent staffing and on-premise management in the light-industrial sector and beyond.
    • PeopleScout provides high-volume permanent employee (RPO) recruitment process outsourcing and management of outsourced service providers to a global workplace.TrueBlue continues to broaden its service offerings, reaching more markets, and offering greater technology and innovation to benefit employers, staff and contingent workers.
      
      What we do at TrueBlue is simple - we put people to work and change lives every day.
      
      #intPR

Keywords: PeopleReady, Downers Grove , Market Center Account Manager, Executive , Downers Grove, Illinois