Janitorial Zone Manager
Company: Kellermeyer Bergensons Services
Location: Downers Grove
Posted on: May 14, 2022
Job Description:
Job DescriptionJOB DESCRIPTION IDENTIFICATION
- Job Title: Zone Manager
- Department: Operations
- FLSA Classification: Exempt
- Reports To: Regional Zone Manager
- Status: Full TimeCOMPANY OVERVIEWFor over 70 years, Kellermeyer
Bergensons Services (KBS) has delivered best-in-class property
services to major retailers, healthcare, churches, and commercial
facilities across the United States. Our core services are
janitorial, facilities repair and maintenance, landscape
management, and parking lot maintenance services. Kellermeyer
Bergensons is reliable, cost-effective, and professional. Our
property services offerings allow our customers the option to
bundle a combination of services or to select single
services.OVERVIEW OF JOBThe Zone Manager supervises and facilitates
cleaning operations for customers in an assigned territory.
Responsible for planning, directing participating, and overseeing
crew members and subcontractors, ensuring performance expectations
are met. Develops and maintains professional working relationships
with all clients in accordance with their contracts.KEY
RESPONSIBILITIES
- Coordinates and supports the cleaning of customer
sites/locations in accordance with policies, principles, and
procedures established by the customer contract and management
- Supporting sites with active supervision and cleaning of
facilities
- Confers with customers and subcontractors to evaluate and
provide improved and expanded services in the area
- Develop and maintain professional relationships with each
client and ensure the client is retained through providing the best
service levels in accordance with their contract
- Develops and implements plans for efficient use of materials,
machines, effective cleaning processes
- Reviews subcontractor work, site conditions/quality and
maintains cleaning schedules in accordance with customer's
requirements
- Visit accounts as prescribed on their portfolio and submit
completed audit inspection reports as directed by their
manager
- Assure that customers' needs are expeditiously addressed with a
sense of urgency meeting response time requirements
- Keeps the operations office informed regarding customer
concerns and needs, and ensures that all issues are
- Preparation and timely submission of daily, weekly, and monthly
reports as required by management.
- Occasional overnight shifts will be required
- Responsible for making minor repairs and adjustments to
equipment and / or submitting a service order for major repairs if
needed.
- Other tasks and projects requested by the customer and/or KBS
leadership teamEXPERIENCE REQUIRED
- Possess problem-solving ability that enables you to identify
and resolves problems in a timely manner
- Supervisor experience assuring effective cleaning processed are
followed
- Project management experience coordinating project plans,
communicating changes and progress, while meeting project deadlines
within budget
- Writes clearly and informatively and can read and interpret
written information
- Experience with delegating work assignments by matching the
responsibility to the person
- Exhibits confidence to lead and motivates others to perform
well
- Managing staff in planning, decision-making, facilitating and
process improvement
- Travel is required for this position
- Reliable transportation is required to travel from site to
site
- Bilingual in English and SpanishQUALIFICATIONS
- Industry experience in aspects of cleaning retail or
institutional buildings
- Establishes priorities to deliver results efficiently
- Demonstrates orientation to detail and organization
- Ability to communicate with all levels of management and
employees
- Demonstrates effective planning and organizational skills
- Demonstrates honesty and integrity at all times
- Ability to follow appropriate safety guidelines
- Displays willingness to make decisions by exhibiting sound and
accurate judgmentEDUCATION AND / OR EXPERIENCE
- Experience in the cleaning industry requiredLANGUAGE SKILLS
- Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or
employees of the organization.COMPUTER SKILLS
- Must be able to learn how to use KBS Force which is proprietary
software used daily to manage budgets, complete audits, payroll and
attendance as well as electronic hiringPHYSICAL DEMANDS
- The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
- While performing the duties of this job, the employee is
regularly required to sit; use hands to finger, handle, or feel and
talk or hear. The employee is frequently required to reach with
hands and arms. The employee is occasionally required to stand;
walk; climb or balance; stoop, kneel, crouch, or crawl and taste or
smell.
- The employee must regularly lift and/or move up to 10 pounds,
frequently lift and/or move up to 25 pounds and occasionally lift
and/or move up to 50 pounds.
- The employee must be able to be on their feet most of the day
and walk several miles each day.
- Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception, and ability to adjust focus.WORK ENVIRONMENT
- Building and warehouse, which may include varying temperatures
and moderate noise levels.
- The site environment may have varying workstations and varying
interactions with customers and staff.
- Working conditions may include small spaces, dust, fumes/odors,
hot/cold temperatures, inside/outside noise, vibration, standing on
concrete for long hours and wet or uneven surfacesWhat's In It For
You?
- Supportive work environment shifts that accommodate your
needs.KBS considers all applicants for employment without regard to
race, color, religion, gender, sexual orientation, national origin,
age, disability, gender identity, and expression, marital or
military status, or based on an individual's status in any group or
class protected by applicable federal, state, or local law. KBS
also provides reasonable accommodations to qualified individuals
with disabilities in accordance with the Americans with
Disabilities Act and applicable state and local law.IND1Powered by
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Keywords: Kellermeyer Bergensons Services, Downers Grove , Janitorial Zone Manager, Executive , Downers Grove, Illinois
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