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General Manager

Company: Club Pilates
Location: Downers Grove
Posted on: May 13, 2022

Job Description:

We're looking for an ambitious and enthusiastic General Manager to lead membership sales and operations of our group reformer Pilates studio. Work in a positive, healthy, upbeat environment and help people meet their health and fitness goals. Health insurance is available as well as discounts on memberships Teacher Training and free classes. Compensation is a base salary plus commission on sales and bonuses for hitting monthly goals. Must be able to work one weekend day and some evenings (-1 - 9 pm).

Responsibilities:
--- Generate leads for the studio via grassroots marketing and networking
--- Implement the sales process to schedule prospects into our free 30-min Intro Class
--- Sell memberships to hit growth targets
--- Manage staff schedule
--- Plan and execute social media posts
--- Ensure that studio retail/products are stocked with accurate inventory counts
--- Supervise and coach Sales Representatives
--- Aid in hiring and managing Instructor schedules and class schedules based on member feedback
--- Become proficient in ClubReady, to include revenue reports, attendance reports, etc. to use in decision making
--- Review instructor evaluations performed by Master Trainers
--- Independently make decisions related to high-level customer service
--- Collect outstanding dues
--- Maintain cleanliness and organization of the Pilates Studio
--- Enforce Club Pilates policies and procedures
--- Ensure all forms, administrative supplies, and studio literature is stocked and visible
--- Schedule and participate in networking/community events and studio promotions
--- Strategically manage marketing campaigns to generate leads for the studio
--- Any other duties as assigned

Qualifications:
--- 2+ years of retail/service sales preferred
--- Confident in generating personal sales and training, coaching and roleplaying with Sales Reps to meet sales goals
--- Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
--- Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email
--- Ability to recognize areas of improvement and make changes using good judgment
--- An affinity and passion for fitness and helping others to meet their goals
--- Solid writing and grammar skills
--- Highly organized, proficient in data management, ability to prioritize and meet deadlines
--- Professional, punctual, reliable, and neat
--- Strong attention to detail and accuracy
--- Trustworthy and ability to handle confidential information
--- Ability to work harmoniously with co-workers, clients, and the general public
--- Proficiency with computers and Studio software.

About Company:
Club Pilates studios offer low-impact, full-body reformer Pilates workouts with a variety of classes that challenge your mind as well as your body. A workout without the hurt - our group reformer classes are the best full-body fitness experience transforming thousands of lives. Each Club Pilates studio is individually owned and operated. Join a team of 4 studios in Westmont, Woodridge, Elmhurst, and Oak Park. Enjoy working in a healthy environment that prioritizes wellness with free classes, discounted memberships, and discounted Teacher Training. Advancement opportunities are abundant.

Keywords: Club Pilates, Downers Grove , General Manager, Executive , Downers Grove, Illinois

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