Care Manager - Outpatient (RN) Good Samaritan Service
Company: Advocate Aurora Health
Location: Downers Grove
Posted on: March 15, 2020
Full Time Outpatient Care Manager RN opportunity with Advocate
This position is an Outpatient role that will be located in the
Good Samaritan Service Area
- RN with current Illinois license with Bachelor's degree
preferred with 2-3 years of clinical experience (including
hospital, clinic, home health or nursing home).
- IPA, PHO, HMO, clinic or payer setting performing UM, case
management or discharge planning preferred.
- competent Computer navigation skills
- Ability to demonstrate excellent oral, written and
- Good organizational skills.
- Strong interpersonal skills.
- Ability to handle multiple responsibilities.
- Knowledgeable in CQI principles. Critical thinking skills and
ability to analyze complex data sets required Active licensed RN
Ability to work independently. Local travel. Ability to handle
stress and high work load volumes. Flexible with work hours,
including early evening until 8pm, saturdays, on-call
- If position has direct patient care or direct patient contact
the following lifting requirement supersedes any previous lifting
requirement effective 06/01/2015. Ability to lift up to 35 pounds
without assistance. For patient lifts of over 35 pounds, or when
patient is unable to assist with the lift, patient handling
equipment is expected to be used, with at least one other
associate, when available. Unique patient lifting/movement
situations will be assessed on a case-by-case basis.
Performs timely coordination of quality healthcare services to meet
an individual's specific healthcare needs in a cost effective
manner to promote positive outcomes. The RN Outpatient Care Manager
works in conjunction with the assigned patient's Advocate primary
care and specialty physician(s) to implement care coordination
activities that support the physician's treatment plan. The RN Care
Manager's caseload includes, but is not limited to high risk
patients identified by physician(s), Decision Support
The Outpatient Care Manager serves in an expanded clinical role to
operate in collaboration with patients' primary care team/office
and collaborate with hospital care managers, post acute care
managers, and other care partners to provide a model of care that
ensures the delivery of quality, efficient, and cost-effective
healthcare services. May work embedded within an APP/AMG PCP or
OB/specialist practice, or telephonically working with a care
Independently manages timely completion of activities on work list
and file documentation to ensure all necessary MCO and regulatory
timeframe and content requirements are met. Maintains the
appropriate number of cases, based on department expectations.
Understands and contributes to the department's defined
AdvocateCare measures and department KRAs
Effective communication with internal and external customers and
care providers in a positive and professional fashion in order to
promote patient/provider satisfaction, quality of care delivered
and an increased awareness of appropriate utilization. Customers
include but not limited to: External: primary care office team,
inpatient care managers, hospitalists, specialists, community
agencies and providers, employers Internal: Department medical
directors, director, case management services, manager, case
management, supervisor, case managers, referral technicians, care
continuum team members, peers
Reflect that the position reports to a supervisor, tweek other
verbiage to account for various roles within CM dept. that still
function within this JD.
Keywords: Advocate Aurora Health, Downers Grove , Care Manager - Outpatient (RN) Good Samaritan Service, Executive , Downers Grove, Illinois
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