Repair and Maintenance Activity (RMA) Specialist
Location: Aurora
Posted on: June 23, 2025
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Job Description:
Ametek, Inc. AMETEK LMS is seeking an RMA Specialist to join our
team. RMA Specialists work with customers and technicians to
evaluate if products can be validated, repaired, or replaced. If
you are in interested in joining a collaborative, detailed-oriented
team, this is may be your next job! In this role, you will: Test,
repair, calibrate products to meet manufacturing specifications.
Communicate Return Material Authorizations (RMA) evaluation
information to customers or representatives. Communicate RMA
evaluation information to customers. Process, prioritize, and
answer customer emails and telephone calls providing high quality
service. Authorize and issue RMAs with guidance from the service
team. Receive all RMA returned materials and document in the
business system related to RMAs (Salesforce). Evaluate product(s)
to validate customer claims. Perform testing functions, with
guidance from the service team. Assist with coordination of safety
recalls/ notices. Solicit and provide information related to
import/ export compliance. Other duties as assigned. To be
successful in this role, you will have: High School diploma or
equivalent required; Associates degree or technical diploma in
instrumentation, electronics, related field, or equivalent military
training (preferred) Good verbal and written communication skills
Experience with Microsoft Office. 1-3 years’ experience
troubleshooting, repairing, testing electronic equipment
(preferably in the instrumentation industry). 1-3 years of industry
related knowledge and experience (electronics/ electromechanical).
Skilled in use of electronic tools – multimeter, oscilloscope,
power supplies, capable of soldering/ de-soldering. Experience in
performing proof pressure checks such as hydro-testing. Salesforce
knowledge (preferred).
Keywords: , Downers Grove , Repair and Maintenance Activity (RMA) Specialist, Engineering , Aurora, Illinois
