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Marketing and Operations Assistant

Company: Sounds Good Choir, NFP
Location: Downers Grove
Posted on: June 13, 2022

Job Description:

Job Description ORGANIZATIONAL BACKGROUND Who We Are: Sounds Good Choir is the Chicago area---s largest choral-music organization for older adults. Founded in 2016, Sounds Good is a vibrant singing community where people age 55 find a high-quality musical and social experience. Mission: Sounds Good Choir is a fun, welcoming community where older adults enhance their well-being through the joy of music. Programs: Our choirs hold 15-week spring and fall sessions and an 8-week summer ---Rocks--- session. Choirs are tuition-based, non-auditioned ensembles with free public performances at the end of each session. -- the Sounds Good Choir, a daytime mixed choir with several weekly rehearsal times (7 locations per week in the Chicago area) -- the Good Memories Choir for people with early-stage memory loss and their care partners, joined by singing volunteers (1 rehearsal weekly) -- Dementia-friendly Sounds Good locations with volunteers trained in the Good Memories model -- Created during the pandemic and continuing now: free sing-alongs (1 hour per week, online registration required) --- one session for the general older-adult population and one for people with memory loss and their care partners. Values: Fun --- as our tagline says: ---Sing your best, share the joy, repeat.--- Encouragement --- we meet people where they are and nurture their abilities from there: singers, volunteers, staff, board members, and so on. Welcoming --- our programs have no audition and are open to lifelong choral enthusiasts, newcomers to the choral adventure, and anyone in between. Compassionate we are a community of generous hearts, loving volunteers, and servant leaders. Fostering Excellence --- collectively, we strive to do our best work. Our staff musicians are veteran choral directors and experts in the aging voice. Culture: We work hard and have a good time. We support one another, celebrate each other---s successes, provide sounding boards for each other---s struggles, and encourage professional and personal growth for everyone on the team. We are forthright with one another when we have disagreements and have a culture of trust where differences are resolved respectfully. Aim in Hiring: While we need to have the person in this position take on the specific roles described here, we also aim to hire ---the whole person--- who is a true fit with our culture and our mission. As a young, nimble organization, we expect that the details of each staff position will evolve over time; this has been the case already in our 6-year history and especially so during the Covid-19 pandemic. Sounds Good Choir is an equal opportunity employer. BIPOC and LGBTQAI individuals are strongly encouraged to apply. JOB RESPONSIBILITIES 1. Marketing, Program, and General Administrative Support -- Manage, write, edit, and send weekly e-blasts, coordinating message and tone with the artistic director and program director. -- Handle procurement and online distribution of practice tracks from outside vendor (e.g., in-house cloud storage, posting to YouTube playlists); maintain content and organization of YouTube channel -- Coordinate supplies for and assembly of choir boxes for all in-person choirs. -- Provide front-line phone support when in office and direct contact with singers and conductors when necessary. -- Create, maintain, and distribute multiple choir rosters (including sing-alongs); in particular, update Sing-Along rosters weekly to keep current for funding partners -- Help organize and support Tune-Up Day and Snowbird Day (day-long retreats for singers from all choirs) -- WuFoo form creation and LGL (Little Green Light) integration -- Primary responsibility for maintaining updates to Wordpress website, in collaboration with outside webmaster service -- Maintain Zazzle website, product lines, and payments 2. Venue Coordination (for rehearsals & performances) -- Provide in-person logistical support for select concert performances. 3. Concert Production -- Liaison between house writing staff and program-book printer. -- Manage and coordinate delivery of program books to all concert locations. -- Coordinate non-performance activity (e.g., concert recordings). -- Assist in concert/program promotion through ad/listings placements and press release distribution. 4. General Office Support and other duties as assigned Assist with annual fund appeal, primarily for, but not limited to segment pulls, and printing and proof-reading donor acknowledgement letters and envelopes Provide (online) research to create donor profile summaries Assist with foundation research for grant opportunities as needed Help with processing registrations when needed Help maintain general office files JOB REQUIREMENTS PREFERRED CREDENTIALS -- Associate---s degree; Bachelor---s degree preferred. -- Minimum 3-5 years of work experience in administration, marketing. and/or operations; non-profit experience preferred -- Superior written and oral communication skills, including the ability to edit one---s own and others--- writing Experience: -- Proficiency in Microsoft Office 365 and Windows 10; Slack (Teams or similar); a CRM system (like Little Green Light); web-based applications such as Wufoo and/or SurveyMonkey; basic phone camera/video skills; basic video editing skills (such as GarageBand, Camtasia, etc.) and image editing skills (Paint, etc.) -- Experience and comfort with specifying detailed reports in and exports from CRM, mail-merge in Word, formatting in Excel, and similar data-manipulation activities -- Desired: familiarity and some proficiency with MailChimp or Constant Contact; Facebook advertising; Adobe Acrobat Pro Personal Qualities: -- An orientation toward superior customer service in a ---boutique--- environment, where our staff knows everyone in our choirs and embraces their depth of lived experience -- Curiosity, flexibility, and poise -- ---Self-starter--- personality, highly internally motivated -- Highest personal integrity and ethics -- Strong attention to detail; ability to self-regulate and monitor one---s own work POSITION DETAILS -- Reports to: General Manager -- Type of Employment: Full-Time, Salary based upon experience; -- Start Date: July 2022 -- Interviews Begin: As soon as possible -- Location: Downers Grove, IL -- Work Hours: 9:00 a.m. to 5:00 p.m. Monday --- Friday; occasional evening and weekend work time may be required throughout the year due to concert/event production. Travel to local events throughout the year is required; access to public transportation or reliable transportation is necessary. Our office is an open-plan space where you may be working while others are having conversations, so the successful applicant will need to be able to stay focused and productive in this setting. Must be fully vaccinated. -- Benefits: Paid vacation; health insurance (75% of premium covered for BCBS PPO group plan); SIMPLE IRA company match of up to 3% of salary, if desired. HOW TO APPLY -- Please send cover letter or professional writing samples and r--sum-- (3 pages max.) to or though; direct any questions to the same e-mail address. No phone calls please. Website: Company Description Sounds Good Choir is the Chicago area---s largest choral-music organization for older adults. Founded in 2016, Sounds Good is a vibrant singing community where people age 55 find a high-quality musical and social experience.

Keywords: Sounds Good Choir, NFP, Downers Grove , Marketing and Operations Assistant, Advertising , Downers Grove, Illinois

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