Social Media Team Lead, Consumer Care
Company: Corelle Brands
Location: Downers Grove
Posted on: February 22, 2021
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Job Description:
Career Opportunities: Social Media Team Lead, Consumer Care
(Downers Grove, IL) (13103) Requisition
ID--13103-----Posted--02/03/2021-----Customer Service Why join us?
At--Instant Brands (formerly Corelle Brands) we are passionate
about products that bring joy and ease to our customers in cooking
and sharing food with family and friends. Instant Brands is home to
category-leading brands, including Instant, Corelle, Pyrex,
Corningware, Snapware, Chicago Cutlery and Visions. We're looking
for candidates who are smart, curious, creative, push the limits of
what's possible and are passionate about our brands. We embrace and
respect diverse backgrounds, and welcome new ideas. Our continuous
focus on growth and innovation means you will become part of a
global company that offers challenging opportunities, rewards
excellence, and combines your individual expertise to achieve a
higher level of shared success. We operate within a fast paced,
team-oriented, rewarding work environment that allows our employees
to develop and thrive. We offer competitive compensation and
comprehensive benefits within a flexible, creative and progressive
work setting. Join Instant Brands and become a part of our story.
Everyone matters here. Position Summary: The Consumer Care Social
Media Team Lead's primary role is to uphold our commitment of a WOW
organization and to WOW our consumers end to end throughout their
journey, by serving and delighting them in each interaction and
across all touchpoints. Primary focus of this role is leading and
developing the team in charge of handling and responding to
consumer interactions in social media platforms across all brands.
The role requires strong leadership including people management
skills. This is a key role for brand building, integrity and
protection. It requires outstanding writing skills, and superb
consumer care skills. The person in this role needs to have
experience communicating with consumers in written / public
channels while handling and resolving customer feedback and product
concerns. This position requires deep understanding and proven
experience in social response and social media platforms. What will
you do?
Keywords: Corelle Brands, Downers Grove , Social Media Team Lead, Consumer Care, Advertising , Downers Grove, Illinois
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